Glu Mobile Terms of Use - Past Versions

USROW Terms of Use: October 14, 2020

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EEA Terms of use: August 31, 2021

You agree to these terms when you use our games or any of our services. If you don’t agree, please don’t install or use our games or Services.

These Terms of Use (“Terms”) apply to your access to and use of the websites, applications and other online products and services including our games (collectively, our “Services”) provided by Glu Mobile Inc. and its subsidiaries (collectively, “Glu” or “we”) if you are using our Services from within the European Economic Area (“EEA”), Switzerland or the United Kingdom (“UK”).  Use of our Services from any territories outside of the EEA, Switzerland and the UK is governed by a separate set of terms available at https://www.glu.com/terms-of-use-usrow.  Some of our Services are published by one or more of Glu Mobile Inc.’s subsidiaries.  See the product listing made available by the applicable platform, app store or other authorized distributor, on the applicable website, or the other information provided with each individual product or service for the name of the specific Glu entity that publishes such product or service. Glu Mobile Inc. is a Delaware, U.S.A. corporation (File Number 4247225), Affiliate VAT registration numbers CHE-213.746.624 MWST and CHE-475.391.531 MWST, its principal place of business at 875 Howard Street, Suite 100, San Francisco, California, U.S.A. 94103, with telephone (U.S.) 415-800-6100 or (France) +33 (801) 840063.

If you have questions regarding our website, the publication of the Services, or any other matter relating to the Services, please use the submission form located at https://www.glu.com/contact/, or use the above listed phone numbers or the contact information listed in Section 18 of these Terms, to submit an inquiry.

By clicking to indicate your acceptance or otherwise using our Services, you agree to these Terms. If you do not agree to these Terms, you may not use our Services.

In addition to these Terms, we may ask you to accept additional terms that apply to specific features, promotions, products or services (including, but not limited to, postage fees, billing procedures, promotion rules and subscription services).  To the extent any additional terms conflict with these Terms, the additional terms govern with respect to your access to or use of the applicable feature, promotions, product or service.

Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.

1. Eligibility

You must be 16 years old or older to access our services and if you are between the ages of 16 and 18, your parent or legal guardian must agree to these terms. Glu grants you access to our games and services for your personal enjoyment and can change Service eligibility requirements at any time.

You must be at least 16 years of age to access or use our Services, provided that if you are under 18 years of age (or the age of legal majority where you live), you may only access or use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority where you live), you (i) agree to be bound by these Terms and any applicable additional terms and (ii) are fully responsible for the acts or omissions of such user in connection with our Services.  The Services are for personal use only. Organizations, companies, or businesses may not use the Services for any purpose. You may not use the Services if you have previously been suspended or removed from the Services. Certain Services may not be available in all jurisdictions, and we reserve the right to impose additional eligibility requirements, which will be provided in advance of your acceptance of such requirements.

2. User Accounts

You may need to register for an account to access our Services. You are responsible for the accuracy of the account information that you provide to us and for any use of your account and related credentials.

You may need to register for an account to access some or all of our Services. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You must maintain the security of your account and account credentials, and you are responsible for any activities on your account unless unauthorized access is obtained solely because of a failure of our security measures. You must promptly notify us if you discover or suspect that someone has accessed your account without your permission. If you permit others to use your account credentials, you are responsible for the activities of those users.

3. Limited License

Glu grants you access to our Services for your personal enjoyment, only. Our Services may be updated anytime without notice to you. We use specific security software, tools, and technologies to combat fraud and cheating. If you use our Services for a prohibited purpose, we will terminate your use of the Services.

Our Services, including the text, graphics, images, photographs, videos, illustrations, trademarks, trade names, service marks, logos, slogans, Virtual Items (defined below) and other content contained therein, are owned by or licensed to Glu and are protected under United States laws and the laws of other jurisdictions. Except as explicitly stated in these Terms, Glu and our licensors reserve all rights in and to our Services. You are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use our Services for your own personal use and to install our mobile applications on a device that you own or control; however, such license is subject to these Terms and does not include any right to (a) sell, resell or commercially use our Services; (b) copy, reproduce, distribute, publicly perform or publicly display the Services, except as expressly permitted by us or our licensors; (c) modify the Services, remove any proprietary rights notices or markings, or otherwise make any derivative uses of our Services; (d) reverse engineer, except to the limited extent expressly authorized by statute (where applicable), any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; or (e) use our Services other than for their intended purposes. Any use of our Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein.  You acknowledge that we may update or modify the Services at any time without notice to you, and these updates and modifications may be required in order for you to continue to use the Services.  We may use certain software, tools and technologies to detect and prevent cheating, hacking, fraud, and other unauthorized activity within the Services (the “Anti-Cheat Technologies”), which Anti-Cheat Technologies may be used to monitor your gameplay and device (including without limitation your device’s RAM and storage) for such purposes.

4. Glu Virtual Items Terms

Glu provides games, features, and content through their Services.  Some Services may include the ability to earn or purchase Virtual Items, including through a subscription plan. You can cancel your subscription plan at any time. Virtual Items have no value outside of our Services and cannot be resold or transferred. Virtual Items are non-refundable unless required by local law.

Glu may offer different types of digital content, credits, coins or other virtual items for which you may (i) purchase a limited license to use via the Services (“Purchased Virtual Items”) or (ii) earn or otherwise receive a limited license to use via the Services (“Earned Virtual Items”, together with the Purchased Virtual Items, collectively, “Virtual Items”).  You understand that while you may “earn” “buy” or “purchase” Virtual Items in our Services, you do not legally own the Virtual Items and the amounts of any Virtual Item do not refer to any credit balance of real currency or its equivalent. Any virtual currency balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your limited license.  You acknowledge that any Virtual Items (including without limitation any virtual currency) that you obtain in connection with the Services have no monetary value, and do not have any value of any kind outside of the Services.

(a) Payment and Billing. Your purchase of Virtual Items through any authorized third party distributor of our Services, such as the Apple App Store, Google Play, Amazon Games,  Facebook, Samsung or Xsolla (collectively, the “Authorized Distributors”), is subject to the applicable Authorized Distributor’s payment terms and conditions, and any data or information you provide to an Authorized Distributor will be subject to that Authorized Distributor’s privacy policy.  Please review the applicable Authorized Distributor’s terms of service and privacy policy for additional information. You represent and warrant that you are authorized to use the payment method you use to purchase Virtual Items.  You authorize the applicable Authorized Distributor to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. You must resolve any problem encountered in order to proceed with your order.  When you purchase a limited license to use Virtual Items from our Services, we and/or the applicable Authorized Distributor may send you an acknowledgment email that will have details of the items you have ordered. Please check that the details in the acknowledgement email are correct as soon as possible and keep a copy of it for your records.

(b) Withdrawal Right for Purchased Virtual Items. You have a legal right to withdraw your purchase of Purchased Virtual Items within 14 days from the date of purchase; provided, however, that you may not be able to withdraw an order for Purchased Virtual Items once they have been made available to you.  Please contact the applicable Authorized Distributor you used to purchase the Purchased Virtual Items  and review their terms for further details regarding the withdrawal right provided by such Authorized Distributor, or to exercise your withdrawal right with such Authorized Distributor.

(c) Third-Party Sales. Glu does not authorize, and expressly prohibits, the purchase of Virtual Items from third parties (i.e., from any third party that is not one of our Authorized Distributors).  You will not offer to sell or purchase Virtual Items to or from other users or third parties and will not sell or purchase Virtual Items to or from third parties.  In addition to violating these Terms, these resale purchase transactions may be fraudulent or may lead to identity theft.  Glu is not responsible for any such transactions or any damages or harm that you might incur if you engage in transactions involving Virtual Items with other users or third parties.

(d) Pricing and Taxes. All prices for Virtual Items include applicable taxes and other charges.  Prices for Virtual Items are subject to change at any time, but changes will not affect any order you have already placed.   You are responsible for any value-added or other governmental taxes, fees or duties due with respect to your order.

(e) Subscriptions. We may offer different subscription plans for purchasing Virtual Items (each, a “Subscription”). WHEN YOU PURCHASE A SUBSCRIPTION, (I) YOU AUTHORIZE THE AUTHORIZED DISTRIBUTOR YOU USE TO ACQUIRE THE VIRTUAL ITEMS TO CHARGE YOUR DESIGNATED PAYMENT METHOD FOR THE PERIOD (E.G., WEEKLY, MONTHLY OR ANNUALLY) SPECIFIED IN YOUR SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES SPECIFIED AT THE TIME OF PURCHASE) FOR AS LONG AS YOUR SUBSCRIPTION CONTINUES, AND (II) YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO OUR SERVICES OR PRODUCTS IN ACCORDANCE WITH THESE TERMS.  The Subscription period (or an indication that the Subscription will continue until cancelled), how to cancel your Subscription, the cost of the Subscription you purchase and any other material terms are disclosed prior to purchase and may be confirmed via email by Glu and/or the applicable Authorized Distributor.

(f) Cancelling Subscriptions. YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME THROUGH THE TOOLS MADE AVAILABLE BY THE APPLICABLE AUTHORIZED DISTRIBUTOR.  SUBSCRIPTIONS MUST BE CANCELLED BEFORE THE END OF THE BILLING CYCLE (I.E., BEFORE THE THEN-CURRENT SUBSCRIPTION PERIOD ENDS AS INDICATED BY THE AUTHORIZED DISTRIBUTOR) IN ORDER TO AVOID BEING CHARGED FOR THE NEXT SUBSCRIPTION PERIOD.  IF YOU CANCEL YOUR SUBSCRIPTION AFTER THE APPLICABLE BILLING CYCLE ENDS, IT WILL NOT TAKE EFFECT UNTIL THE FOLLOWING SUBSCRIPTION PERIOD.  YOU WILL BE RESPONSIBLE FOR ALL CHARGES (INCLUDING ANY APPLICABLE TAXES AND OTHER CHARGES) INCURRED WITH RESPECT TO ANY SUBSCRIPTION ORDER PROCESSED PRIOR TO THE EFFECTIVE DATE OF YOUR CANCELLATION.

(g) Redemption. Virtual Items may be redeemed solely for digital goods or services made available through our Services.  You may redeem Virtual Items only by the method and within the scope described via the Services. For example, unless otherwise specifically designated for a particular Virtual Item, if you purchase Virtual Items in a specific game, you can only redeem those Virtual Items in that specific game.

(h) Restrictions. Subject to Section 4(b), except to the extent otherwise required by applicable law (for example where Purchased Virtual Items are defective), all sales of Purchased Virtual Items are final, and all Purchased Virtual Items are non-returnable and non-refundable.  Virtual Items cannot be resold, transferred for value, redeemed for cash or applied to any other account.  We may limit the number of Virtual Items you can purchase or use within certain periods of time or implement other restrictions on the receipt or use of Virtual Items.  Any limitations will be made available to you in the game tutorial, when reaching a new level, when attaining a new status or some similar event or achievement within a game, or otherwise within the Services.  We may further restrict your ability to redeem your Virtual Items based on your place of residence. SUBJECT TO SECTION 4(B), EXCEPT TO THE EXTENT OTHERWISE REQUIRED BY APPLICABLE LAW (FOR EXAMPLE WHERE PURCHASED VIRTUAL ITEMS ARE DEFECTIVE), YOU ACKNOWLEDGE THAT GLU IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, NOR IS GLU REQUIRED TO PROVIDE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY (FOR EXAMPLE, WE HAVE DECIDED TO STOP MAKING THE GAME AVAILABLE OR WE CLOSE YOUR ACCOUNT BECAUSE OF YOUR VIOLATION OF THESE TERMS OF USE), WHETHER YOU MADE A PAYMENT THROUGH AN AUTHORIZED DISTRIBUTOR OR ANY OTHER SITES OR PLATFORMS WHERE WE OFFER OUR SERVICES. Glu will endeavor to inform you of these consequences prior to the closure of your account.  AS AN EXAMPLE, WE MAY SEND NOTIFICATIONS OF IMPENDING SHUTDOWNS OF GAMES IN ADVANCE THROUGH THE AFFECTED GAME IN POPUP MESSAGES. ALSO, WHERE SUCH GAME FEATURES EXIST, WE MAY BE ABLE TO COMMUNICATE VIA A GAME’S MESSAGING FEATURE ABOUT SHUTDOWNS AND/OR THE VIOLATIONS OF THE TERMS OF USE THAT WE OBSERVE; HOWEVER, NOTE THAT UNINSTALLING A GAME FROM YOUR DEVICE WILL PREVENT ANY OF THESE TYPES OF NOTICES FROM REACHING YOU.

(i) Inactivity. While the Virtual Items you purchase do not expire, if you do not log into your account for a period of at least 4 years, or if you deactivate your account, then you authorize us, without further notice to you, to distribute Virtual Items in your account to other users as gifts or to redeem all Virtual Items remaining in your account for any content or items we select and to distribute or provide access to that content or items to other users as gifts.

5. User Content

Our Services may allow you and others to create and share your own content (“User Content”). You are responsible for your content; it must be your own content or content you’re allowed to use.

Our Services may allow you and other users to create, post, store and share content, including messages, text, photos, videos, software, artwork, audio, music, animations and other materials, (collectively, “User Content”). Except for (i) any content from the Services that may be incorporated in your User Content, and (ii) the license you grant below, as between you and Glu, you retain all rights in and to your User Content.  You grant Glu a perpetual, irrevocable, non-exclusive, royalty-free, worldwide, fully-paid, transferable and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display on any device and media, by any means known or currently unknown in any form, your User Content and any name, username or likeness provided in connection with your User Content in order to provide and improve the Services.  This license will be perpetual unless not permitted under the applicable law in your jurisdiction, in which case the license term will be the maximum period permitted under applicable law, including any extensions thereof.

6. Community Guidelines

We want you to have a good time playing our games.  So we expect you, like all players, to respect Glu and your fellow players. This means, for example, obey the law, don’t cheat, don’t be offensive, don’t hack our software, don’t spam or bot, don’t lie to Glu or our players.  Those are the highlights.  Read the full list of what not to do below.

(a) You are solely responsible for your conduct while accessing or using our Services, and you will not:

(i) Violate any applicable law, contract, intellectual property or other third-party right or commit a tort;

(ii) Engage in any abusive, disrespectful, harassing, threatening, intimidating, violent, predatory or stalking conduct;

(iii) Use or attempt to use another user’s account without authorization from that user and Glu;

(iv) Use our Services in any manner that could interfere with, disrupt, spam, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner;

(v) Attempt to circumvent any content-filtering techniques we employ or attempt to access or tamper with any feature, content or area of our Services that you are not authorized to access, which includes any attempt to probe, scan, or test the vulnerability of any system or network, or breach or circumvent any security or authentication measures;

(vi) Violate any additional rules or restrictions posted within any Services that apply to your conduct within such Services;

(vii) Develop or use any applications that interact with our Services without our prior written consent;

(viii) Sell, rent or purchase account interactions (such as selling, renting or purchasing followers, re-sharing a post, likes, etc.);

(ix) Sell, trade or transfer, or offer to sell, trade or transfer, your account, your personal license to use and access the Services, any Virtual Items (including without limitation any virtual currency), or any other in-game benefits, achievements or status associated with your account or which are otherwise available to you through the Services, in any manner whatsoever, unless expressly authorized in writing by Glu;

(x) Engage in, attempt to engage in, or encourage or promote any activity that is determined by Glu to be associated with cheating, hacking, fraud, modifying or manipulating the Services, obtaining an unfair advantage within the Services, or otherwise using the Services in any manner other than for their intended purposes, including, without limitation, leveraging any bugs, program errors, or exploits in the Services in connection with any of the foregoing;

(xi) Use, develop, provide, sell, distribute, or otherwise make available any software, technologies, tools, or other materials (including without limitation any bots, hacks, mods, add-ons, worms, cheats, or malware) that are determined by Glu to be associated with cheating, hacking, fraud, modifying or manipulating the Services, obtaining an unfair advantage within the Services, or otherwise using the Services in any manner other than for their intended purposes or that is unauthorized;

(xii) Attempt to tamper with, modify, disable, disrupt, or circumvent any Anti-Cheat Technologies used in connection with the Services;

(xiii) Use any data mining, scraping, robots or similar data gathering or extraction methods;

(xiv) Bypass or ignore instructions contained in any robots.txt file we provide that controls automated access to portions of our Services; or

(xv) Use our Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.

(b) You may also only post or otherwise share User Content that is non-confidential and you have all necessary rights to disclose. You may not create, post, store or share any User Content that:

(i) Is unlawful, libelous, defamatory, obscene, pornographic, discriminatory, indecent, lewd, suggestive, harassing, bullying, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent;

(ii) Includes content that directly attacks, threatens, or incites harm against other people based on their race, ethnicity, national origin, religious affiliation, sexual orientation, sex, gender, gender identity, disabilities or diseases;

(iii) Would constitute, encourage or provide instructions for a criminal offense, promote self-injury or suicide, violate the rights of any party or otherwise create liability or violate any local, state, national or international law;

(iv) May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;

(v) Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences or are otherwise false or misleading;

(vi) Contains multiple unrelated updates to a topic using a hashtag (#) or other similar search mechanism, trending or popular topic, or promoted trend;

(vii) Contains duplicative content over multiple accounts or duplicate updates on one account;

(viii) Contains duplicate replies or mentions or unsolicited replies or mentions;

(ix) Impersonates, or misrepresents your affiliation with, any person or entity;

(x) Contains any unsolicited promotions, political campaigning, advertising or solicitations;

(xi) Contains any private or personal information of a third party without such third party’s consent;

(xii) Contains any viruses, malware, corrupted data or other harmful, disruptive or destructive files or content; or

(xiii) Is, in our reasonable judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Services, or that may expose Glu or others to any harm or liability of any type.

In the event that the User Content you share does not comply with the above or, in general, does not comply with these Terms, you acknowledge and accept that you are solely responsible for any direct and indirect damages resulting therefrom towards third parties and/or Glu. Although we have no obligation to screen, edit or monitor User Content, we may delete or remove User Content that violates these Terms or as provided in Section 10.

7. Hyperlinks

You are responsible for any text hyperlink to our Services that you create.

You may create a text hyperlink to our Services for non-commercial purposes, provided such link does not portray Glu or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable.  This limited permission may be revoked at any time.  You will not use the Glu logo or other proprietary graphic of Glu to link to our Services without our express written permission.

8. Third-Party Content

Our website and Services may contain ads or links to third-party content. We are not responsible for third-party content.

In addition to User Content, Glu may provide third-party content on our Services and may provide links to web pages and content of third parties (collectively, the “Third-Party Content”).  Glu does not endorse or adopt any Third-Party Content and can make no guarantee as to its accuracy or completeness. Glu does not create, update, or monitor Third-Party Content.  You are responsible for deciding if you want to access or use Third-Party Content or applications that link from our Services.  Your correspondence or dealings with, or participation in promotions of, advertisers found on or through our Services, are solely between you and such advertiser.

9. Feedback

If you provide us with Feedback, we can use that Feedback without acknowledgement or compensation to you.

You may submit questions, comments, suggestions, ideas, feedback, or other information about Glu or our products or Services (collectively, “Feedback”).  We reserve the right to incorporate anonymized Feedback in our products and Services and otherwise use and fully exploit Feedback for any purpose, without acknowledgment or compensation to you.

10. Complaints

Please contact us as indicated below if you believe anything on our Services infringes upon your rights or those rights of any third party.

We have a policy of limiting access to our Services and terminating the accounts of users who infringe the rights of others. If you believe that anything on our Services infringes any right that you own or control or the rights of a third party (e.g., counterfeiting, insult, invasion of privacy) or if you believe that User Content promotes crimes against humanity, incites racial hatred and/or violence or concerns child pornography, you must immediately notify Glu as follows:

Contact:	Legal Counsel
Address:	Glu Mobile Inc. 875 Howard Street Suite 100 San Francisco, CA  94103
Phone:	(US) 415-800-6100 or (France)  +33 (801) 840063
Email:	Legal@glu.com

When submitting a notice, you must identify the date of notification; if you are a natural person: your full name, profession, domicile, nationality, date and place of birth; the name and domicile of the recipient or, in the case of a legal person, its name and registered office; the description of the disputed facts and their precise location (e.g. URL link to the disputed content); the reasons why the content must be removed, including the legal provisions and justifications of facts; and a copy of the correspondence addressed to the author or publisher of the disputed information or activities requesting their interruption, removal or modification, or justification that the author or publisher could not be contacted. Any incomplete notice may not be processed.

WARNING: In some jurisdictions, presenting content or an activity as illegal for the purpose of obtaining its removal by presenting false or inaccurate information is punishable by imprisonment and fines.

11. Limited Warranty

Glu is not responsible for User Content or Third-Party Content and we do not make any promises about our software, but the local law in your country may include certain warranties.

(a) We do not control or endorse any User Content or Third-Party Content available on or linked to by our Services.  To the maximum extent permitted by applicable law, we do not make any warranties, promises or commitments of any kind, express or implied, regarding any User Content or Third Party Content available on or linked to by our Services, all of which are hereby disclaimed, and we will not be responsible for any such User Content or Third Party Content.

(b) Subject to Section 11(a), the Services will be provided using a commercially reasonable level of care and skill.  Other than as expressly stated in these Terms, to the maximum extent permitted by applicable law, we do not make any warranties, promises or commitments of any kind, express or implied, regarding the Services, all of which are hereby disclaimed, including without limitation regarding the content within the Services, the specific functions of the Services or their reliability, the availability of the Services, or the ability of the Services to meet your needs.

(c) Nothing in these Terms affects any legal rights and remedies you have under the applicable law of your jurisdiction.

12. Limitation of Liability

Glu is not liable to you for any indirect damages or losses to you. The damages you can recover for legal claims are limited.

(a) To the fullest extent permitted by applicable law, Glu, our subsidiaries and affiliates, and each of our respective officers, directors, agents, partners and employees (individually and collectively, “Glu Parties”) will not be liable to you for any indirect damages such as lost profits arising out of or in any way related to these Terms or our Services, even if Glu or the other Glu Parties have been advised of the possibility of such damages.

(b) To the fullest extent permitted by applicable law, the total and collective liability of Glu Parties for any claim arising out of or relating to these Terms or our Services, regardless of the form of the action, is limited to the greater of €500 or the amounts paid by you to Glu via the Services in the 6 months prior to the claim, where applicable statutes do not specify a mandatory amount or require mandatory liability.  All liability of the Glu Parties under these Terms is limited to reasonably foreseeable damages at the time these Terms were accepted by you and solely to the extent caused by our breach of these Terms or our negligence.

(c) Nothing in these Terms limits or excludes liability for the fraud or intentional misconduct of Glu Parties; for any personal injury related to the negligence of the Glu Parties; or for any other matters for which liability cannot be excluded or limited under applicable law.

13. Governing Law and Venue

These Terms and your access to and use of our Services will be governed by and construed and enforced in accordance with the laws of your country of residence

(a) These Terms and your access to and use of our Services will be governed by and construed and enforced in accordance with the laws of your country of residence. In the event you bring legal proceedings in respect of these Terms in the courts of the country in which you reside, you will benefit from any mandatory provisions of the law of the jurisdiction in which you are a resident.  Nothing in these Terms affects your rights as an EEA, Swiss or UK consumer to rely on mandatory provisions of the jurisdiction in which you are a resident.

(b) Unless otherwise expressly agreed to by Glu in writing, this Section 13(b) applies only to residents of France.  In case you have a concern regarding the Services and if your written complaint to our customer care service (which contact information is referenced below in Section 18) has not received a reasonably adequate response or in the absence of any response from our customer care service within one (1) month from receipt of your complaint, you may use an alternative dispute resolution method, which may include a mediation procedure, by accessing the European Commission site for online dispute resolution at the following address: https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2.  You are free to accept or reject the use of mediation and, in case of mediation, each party is free to accept or reject the solution proposed by the mediator.

14. Export Compliance

You must follow all export laws and you agree you are not located in a prohibited jurisdiction under export laws.

All or part of our Services may be subject to U.S. export control and economic sanctions laws (“Export Controls”). You will abide by all Export Controls as they relate to your access and use of our Services. You may not access or use our Services if you are located in a jurisdiction where the provision of our Services is prohibited by law (a “Prohibited Jurisdiction”), and you may not provide access to our Services to any government, entity or individual located in any Prohibited Jurisdiction.  You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

15. Termination or Suspension

If you break these Terms or the law, Glu may suspend or terminate your use of our games and services, without refunds. Glu can discontinue any of our Services at any time for any reason and will attempt to provide you notice.

(a) Notwithstanding anything contained in these Terms, we reserve the right to terminate or suspend your right to access or use the Services if you breach these Terms, or where necessary to comply with any laws, rules or regulations or any judicial or governmental order.  We may also suspend your account for a period of up to ninety (90) days while we investigate suspected misconduct. If, following our investigation, we determine that you have breached these Terms, we may continue to suspend your account or terminate your account, and take any additional actions we deem warranted.  We will attempt to notify you by email with the reason for our action unless we reasonably believe that to do so would violate any laws, rules or regulations or any judicial or governmental order, compromise an investigation, cause harm to another user, or if we do not have an email address associated with your Glu account.  In the event we terminate your account, your license to access or use the Services will be terminated. If you are unable to access the Services and have not received notice explaining why, please contact our customer support for more information through the contact information referenced below.

(b) Notwithstanding anything contained in these Terms, we reserve the right to discontinue any of the Services, at any time and for any reason, including without limitation with respect to any specific game.  If we discontinue any of the Services we will endeavor to provide notice within the affected Services or on our website, except in urgent circumstances, which may include but are not limited to (i) addressing security issues, (ii) preventing abuse, (iii) complying with any policies, restrictions or requirements imposed by any Authorized Distributor(s), or (iv) complying with any laws, rules or regulations or legal or judicial orders.  In the event we discontinue any of the Services, your license to access or use the affected Services will be terminated. If you are unable to access any of the Services and have not received notice explaining why, please contact our customer support for more information through the contact information referenced below.

16. Miscellaneous

These Terms are the agreement between you and Glu relating to your access and use of the Services.

To the maximum extent permitted by applicable law, if any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. These Terms constitute the entire agreement between you and Glu relating to your access to and use of our Services. The failure of Glu to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity. All of your transactions and communications with us may, at our option, be conducted electronically.

17. Changes to Terms

These Terms can be updated by Glu at any time.  If you do not agree to the updated Terms, you may not be able to play our games.

We may make changes to these Terms from time to time to, for example, reflect changes to our Services (e.g., adding new features or benefits to the Services, retiring certain features of certain Services) or for legal, regulatory or security reasons. If we make changes to these Terms, such changes will apply on a going-forward basis, and we will provide notice of such changes, such as by sending an email notification or providing notice through our Services, and by posting the amended Terms to our Services and updating the “Last Updated” date above. Unless we say otherwise in our notice, the amended Terms will be effective immediately. You have the right to object to any such changes at any time by ceasing your use of the Services and you may cancel any Subscription you have at any time as explained in Section 4(f) above. Your continued use of the Services will confirm your acceptance of the revisions to these Terms.

18. Contact

You can contact us by mail or by email at support@glu.com .

If you have any questions or concerns regarding the Services or these Terms, please contact Glu at 875 Howard Street, Suite 100, San Francisco, CA 94103 or support@glu.com. You can also call the toll-free number in France at +33 (801) 840063.

19. Additional Terms for iOS Users

The following terms also apply if you are accessing or using one of our mobile applications (an “App”) on an Apple Inc. (“Apple”) branded mobile device.

(a) Acknowledgement. The Terms are concluded between Glu and you only, and not with Apple, and, as between Apple and us, we are solely responsible for the App and the content thereof.

(b) Scope of License. The license granted to you for the App under the Terms is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Apple Usage Rules set forth in the App Store Terms of Service, except that such App may be accessed, acquired, and used by other accounts associated with the purchaser via “Family Sharing” or volume purchasing.

(c) Maintenance. Glu is not obligated to provide any support or maintenance services for the App, provided that we are solely responsible for such services to the extent required under applicable law.  Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

(d) Warranty. Subject to Section 11 of the Terms, we are solely responsible for any warranties, whether express or implied by law. Subject to Section 11 of these Terms, in the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App; and that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility.

(e) Liability. Subject to Section 12 of the Terms, we, and not Apple, are responsible for addressing any claims of yours or any third party relating to the App or your possession and/or use of that App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

(f) IP Claims. Subject to Section 12 of the Terms, in the event of any third-party claim that the App or your possession and use of that App infringes any third party’s intellectual property rights, we, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

(g) Third Party Beneficiaries. To the maximum extent permitted under applicable law, Apple and its subsidiaries are third party beneficiaries of these Terms, and will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

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CONDITIONS D’UTILISATION – GLU MOBILE: 31 août 2021

Vous acceptez ces conditions lorsque vous utilisez nos jeux ou n’importe lequel de nos services. Si vous ne les acceptez pas, veuillez ne pas installer ou utiliser nos jeux ou Services.

Ces Conditions d’utilisation (« “Conditions ») s’appliquent à votre accès à et à l’utilisation des sites Web, applications et autres produits et services en ligne incluant nos jeux (collectivement nos « Services ») fournis par Glu Mobile Inc. et ses filiales (collectivement « Glu » ou « nous ») si vous utilisez nos Services depuis l’Espace économique européen (« EEE »), la Suisse ou le Royaume-Uni (« R.-U. »).  L’utilisation de nos Services depuis des territoires extérieurs à l’EEE, la Suisse et le R.-U. est gouvernée par des conditions séparées, disponibles à l’adresse https://www.glu.com/terms-of-use-usrow.  Certains de nos Services sont publiés par une ou plusieurs des filiales de Glu Mobile Inc.  Veuillez vous référer à la liste de produits mise à disposition par la plateforme, boutique d’applications numériques ou autre distributeur agréé applicable, sur le site Web applicable, ou aux autres informations fournies avec les produits ou services individuels pour connaître le nom de la division spécifique de Glu qui publie le produit ou le service. Glu Mobile Inc. est une société du Delaware, États-Unis (numéro de référence 4247225), de numéros d’identification à la TVA CHE-213.746.624 MWST et CHE-475.391.531 MWST, son principal lieu d’affaires étant situé 875 Howard Street, Suite 100, San Francisco, Californie, 94103 États-Unis, avec pour numéro de téléphone (pour les États-Unis) 415-800-6100 ou (pour la France) +33 (801) 840063.

Si vous avez des questions concernant notre site Web, la publication des Services, ou tout autre sujet lié aux Services, veuillez utiliser le formulaire de contact situé à l’adresse https://www.glu.com/contact/, ou les numéros de téléphone listés ci-dessus ou les coordonnées listées dans la Section 18 de ces Conditions, pour demander des renseignements.

En cliquant pour indiquer votre acceptation ou simplement en utilisant nos Services, vous acceptez ces Conditions. Si vous n’acceptez pas ces Conditions, vous ne pouvez pas utiliser nos Services.

En plus de ces Conditions, nous pouvons vous demander d’accepter des conditions supplémentaires qui s’appliquent à des fonctionnalités, promotions, produits ou services spécifiques (incluant mais ne se limitant pas à des frais postaux, procédures de facturation, règles de promotion et services d’abonnement).  Dans la mesure où des conditions supplémentaires entrent en conflit avec ces Conditions, les conditions supplémentaires régissent votre accès aux ou votre utilisation des fonctionnalités, promotions, produits ou services applicables.

Veuillez consulter notre Politique de confidentialité pour plus d’informations sur la façon dont nous récupérons, utilisons et divulguons des informations vous concernant.

1. Éligibilité

Vous devez avoir 16 ans ou plus pour accéder à nos services, et si vous avez entre 16 et 18 ans, un de vos parents ou votre tuteur légal doit accepter ces conditions. Glu vous octroie l’accès à nos jeux et services à des fins de loisirs personnels et peut changer les critères d’éligibilité du Service à tout moment.

Vous devez avoir au moins 16 ans pour accéder à ou utiliser nos Services, sachant que si vous avez moins de 18 ans (ou l’âge de la majorité légale là où vous habitez), vous ne pouvez accéder à ou utiliser nos Services que sous la surveillance d’un parent ou tuteur légal, qui accepte d’être lié par ces Conditions. Si vous êtes parent ou tuteur légal d’un utilisateur âgé de moins de 18 ans (ou sous l’âge de la majorité légale là où vous habitez), vous (i) acceptez d’être lié par ces Conditions et par toute autre condition supplémentaire applicable et (ii) êtes entièrement responsable des actes ou omissions dudit utilisateur en relation avec nos Services.  Les Services sont réservés à une utilisation personnelle. Les groupements, entreprises et commerces ne peuvent utiliser les Services à quelque fin que ce soit. Vous ne pouvez pas utiliser les Services si vous avez précédemment été exclu ou retiré des Services. Certains Services peuvent ne pas être disponibles dans toutes les juridictions, et nous nous réservons le droit d’imposer des exigences d’éligibilité supplémentaires, fournies à l’avance avant votre acceptation de ces exigences.

2. Comptes utilisateurs

Il est possible que vous deviez créer un compte pour accéder à nos Services. Vous êtes responsable de la justesse des informations de compte que vous nous fournissez et de toute utilisation de votre compte et des identifiants liés.

Il est possible que vous deviez créer un compte pour accéder à une partie ou à la totalité de nos Services. Si vous créez un compte, vous devez fournir des informations de compte exactes et mettre à jour ces informations au plus vite si elles viennent à changer. Vous devez assurer la sécurité de votre compte et de vos identifiants de compte, et vous êtes responsable de toute activité sur votre compte, sauf dans le cas où un accès non autorisé est obtenu uniquement suite à un défaut de nos mesures de sécurité. Vous devez nous prévenir sans tarder si vous découvrez ou soupçonnez que quelqu’un a accédé à votre compte sans votre autorisation. Si vous permettez à d’autres d’utiliser vos identifiants de compte, vous êtes responsable des activités de ces utilisateurs.

3. Licence restreinte

Glu vous accorde l’accès à nos Services à des fins de loisirs personnels uniquement. Nos Services peuvent être mis à jour à tout moment sans que vous soyez prévenu. Nous utilisons des logiciels, outils et technologies de sécurité spécifiques pour combattre la fraude et la tricherie. Si vous utilisez nos Services dans un but interdit, nous mettrons fin à votre utilisation des Services.

Nos Services, y compris les textes, graphismes, images, photographies, vidéos, illustrations, marques déposées, noms commerciaux, logos de services, logos, slogans, Objets Virtuels (définis plus bas) et autres contenus se trouvant dans lesdits Services, sont la propriété de Glu ou leur licence a été concédée à Glu, et sont protégés par les lois des États-Unis et les lois d’autres juridictions. Sauf si expressément indiqué dans ces Conditions, Glu et les concédants de licences se réservent tous les droits afférents à nos Services. La présente vous accorde une licence restreinte, non exclusive, non transférable, révocable, ne pouvant faire l’objet d’une sous-licence, permettant d’utiliser nos Services pour votre usage personnel et d’installer nos applications mobiles sur un appareil que vous possédez ou contrôlez ; cependant, ladite licence est assujettie à ces Conditions et n’inclut aucun droit de (a) vendre, revendre ou faire un usage commercial de nos Services ; (b) copier, reproduire, distribuer, exécuter en public ou présenter en public les Services, sauf comme expressément autorisé par nous et nos concédants de licences ; (c) modifier les Services, supprimer toute notification ou tout marquage de droits patrimoniaux, ou autrement faire un usage dérivé de nos Services quel qu’il soit ; (d) faire de la rétro-ingénierie, sauf dans la mesure limitée expressément autorisée de façon statutaire (le cas échéant), de tout aspect de nos Services ou faire quoi que ce soit qui puisse révéler le code source ou contourner les mesures employées pour empêcher ou limiter l’accès à toute partie de nos Services ; ou (e) utiliser nos Services de façon non conforme à leur objet. Toute utilisation de nos Services autre que celle spécifiquement autorisée aux présentes, sans notre autorisation écrite préalable, est strictement interdite et met fin à la licence accordée aux présentes.  Vous reconnaissez que nous pouvons mettre à jour ou modifier les Services à tout moment sans vous en notifier, et que ces mises à jour et modifications peuvent être requises afin que vous puissiez continuer à utiliser les Services.  Nous pouvons utiliser certains logiciels, outils et technologies afin de détecter et empêcher la tricherie, le piratage, la fraude, ainsi que d’autres activités non autorisées au sein des Services (les « Technologies anti-tricherie »), et ces Technologies anti-tricherie peuvent être utilisées pour surveiller votre façon de jouer et votre appareil (incluant mais ne se limitant pas à la RAM et à l’espace de stockage de votre appareil) dans de tels buts.

4. Conditions concernant les Objets Virtuels Glu

Glu fournit des jeux, des fonctionnalités, et des contenus via ses Services.  Certains Services peuvent inclure la possibilité de gagner ou d’acheter des Objets Virtuels, y compris via un abonnement. Vous pouvez annuler votre abonnement à tout moment. Les Objets Virtuels n’ont aucune valeur en dehors de nos Services et ne peuvent être revendus ou transférés. Les Objets Virtuels ne sont pas remboursables, sauf si le droit local l’exige.

Glu peut fournir différents types de contenus, crédits, pièces numériques ou autres objets virtuels pour lesquels vous pouvez (i) acheter une licence limitée d’utilisation via les Services (« Objets Virtuels Achetés ») ou (ii) gagner ou recevoir d’une autre façon une licence limitée d’utilisation via les Services (« Objets Virtuels Gagnés », désignés collectivement avec les Objets Virtuels Achetés par le terme « Objets Virtuels »).  Vous comprenez que si vous pouvez « gagner », « acheter » ou « vous procurer » des Objets Virtuels dans nos Services, vous ne possédez pas légalement les Objets Virtuels, et la quantité d’un Objet Virtuel quel qu’il soit ne correspond à aucun solde créditeur d’une monnaie réelle ou d’un équivalent. Aucun solde de monnaie virtuelle présenté dans votre compte ne constitue un solde dans le monde réel ni ne reflète une valeur enregistrée, mais constitue au lieu de cela une mesure de l’étendue de votre licence restreinte.  Vous reconnaissez que tous les Objets Virtuels (incluant mais ne se limitant pas aux monnaies virtuelles quelles qu’elles soient) que vous obtenez en rapport avec les Services n’ont aucune valeur monétaire, et n’ont aucune valeur que ce soit en dehors des Services.

(a) Paiement et Facturation. Votre achat d’Objets Virtuels via tout distributeur tiers agréé de nos Services, comme l’App Store Apple, Google Play, Amazon Games, Facebook, Samsung ou Xsolla (collectivement, les « Distributeurs Agréés »), est sujet aux conditions de paiement applicables du Distributeur Agréé, et toutes les données ou informations que vous fournissez à un Distributeur Agréé sont sujettes à la politique de confidentialité de ce Distributeur Agréé.  Veuillez consulter les conditions d’utilisation et la politique de confidentialité applicables du Distributeur Agréé pour plus d’informations. Vous déclarez et garantissez que vous êtes autorisé à utiliser le moyen de paiement que vous utilisez pour vous procurer des Objets Virtuels.  Vous autorisez le Distributeur Agréé applicable à facturer à votre moyen de paiement le montant total de votre achat (incluant toutes taxes et tous autres frais applicables). Si le moyen de paiement ne peut être vérifié, est invalide ou est de toute autre façon inacceptable, votre commande peut être interrompue ou annulée. Vous devez résoudre tout problème rencontré afin de poursuivre votre commande.  Quand vous achetez une licence limitée d’utilisation d’Objets Virtuels dans nos Services, nous et/ou le Distributeur Agréé applicable pouvons vous envoyer un e-mail de confirmation, comprenant les détails des objets que vous avez commandés. Veuillez vérifier que les détails contenus dans l’e-mail de confirmation sont corrects aussi vite que possible et en garder une copie dans vos archives.

(b) Droit de rétractation pour les Objets Virtuels Achetés. Vous avez le droit de revenir sur votre achat d’Objets Virtuels Achetés pendant 14 jours à compter de la date d’achat ; étant entendu cependant qu’il est possible que vous ne puissiez pas revenir sur un achat d’Objets Virtuels Achetés une fois que ceux-ci vous ont été fournis.  Veuillez contacter le Distributeur Agréé applicable que vous avez utilisé pour acheter les Objets Virtuels Achetés et consulter ses conditions pour obtenir plus de détails concernant le droit de rétractation fourni par ledit Distributeur Agréé, ou pour faire valoir votre droit de rétractation auprès dudit Distributeur Agréé.

(c) Ventes à/par des tiers. Glu n’autorise pas, et interdit expressément, l’achat d’Objets Virtuels auprès de tiers (c’est-à-dire auprès de tout tiers ne faisant pas partie de nos Distributeurs Agréés).  Vous ne proposerez pas de vendre ou d’acheter des Objets Virtuels à ou auprès d’autres utilisateurs ou de tiers, et ne vendrez ni n’achèterez d’Objets Virtuels à ou auprès de tiers.  En plus d’enfreindre ces Conditions, ces transactions de revente ou d’achat peuvent être frauduleuses ou conduire à un vol d’identité.  Glu n’est responsable d’aucune transaction de ce type, ni des préjudices ou dommages qui peuvent être causés si vous entreprenez des transactions faisant intervenir des Objets Virtuels avec d’autres utilisateurs ou des tiers.

(d) Tarifs et taxes. Tous les prix des Objets Virtuels incluent les taxes et autres frais applicables.  Les prix des Objets Virtuels sont susceptibles de changer à tout moment, mais les changements n’affecteront pas les commandes que vous avez déjà effectuées.   Vous êtes responsable de toute taxe sur la valeur ajoutée ou autres impôts, frais ou charges gouvernementales en relation avec votre commande.

(e) Abonnements. Nous pouvons proposer différents abonnements pour l’achat d’Objets Virtuels (désignés chacun par le terme « Abonnement »). LORSQUE VOUS ACHETEZ UN ABONNEMENT, (I) VOUS AUTORISEZ LE DISTRIBUTEUR AGRÉÉ QUE VOUS UTILISEZ POUR VOUS PROCURER LES OBJETS VIRTUELS À FACTURER VOTRE MOYEN DE PAIEMENT DÉSIGNÉ POUR LA PÉRIODE (PAR EXEMPLE HEBDOMADAIRE, MENSUELLE OU ANNUELLE) SPÉCIFIÉE DANS VOTRE ABONNEMENT (EN PLUS DE TOUTES LES TAXES ET AUTRES FRAIS APPLICABLES SPÉCIFIÉS AU MOMENT DE L’ACHAT) TANT QUE VOTRE ABONNEMENT CONTINUE, ET (II) VOTRE ABONNEMENT EST CONTINU JUSQU’À CE QUE VOUS L’ANNULIEZ OU QUE NOUS L’INTERROMPIONS OU QUE NOUS ARRÊTIONS DE FOURNIR UN ACCÈS À NOS SERVICES OU PRODUITS CONFORMÉMENT À CES CONDITIONS.  La période d’Abonnement (ou une indication que l’Abonnement continuera jusqu’à ce qu’il soit annulé), la façon d’annuler votre Abonnement, le coût de l’Abonnement que vous achetez et toute autre modalité importante sont divulgués avant l’achat et peuvent être confirmés par e-mail par Glu et/ou le Distributeur Agréé applicable.

(f) Annulation des Abonnements. VOUS POUVEZ ANNULER VOTRE ABONNEMENT À TOUT MOMENT VIA LES OUTILS MIS À DISPOSITION PAR LE DISTRIBUTEUR AGRÉÉ APPLICABLE.  LES ABONNEMENTS DOIVENT ÊTRE ANNULÉS AVANT LA FIN DU CYCLE DE FACTURATION (C’EST-À-DIRE AVANT QUE LA PÉRIODE D’ABONNEMENT EN COURS SE TERMINE, COMME INDIQUÉ PAR LE DISTRIBUTEUR AGRÉÉ) AFIN D’ÉVITER DE PAYER LA PÉRIODE D’ABONNEMENT SUIVANTE.  SI VOUS ANNULEZ VOTRE ABONNEMENT APRÈS LA FIN DU CYCLE DE FACTURATION APPLICABLE, L’ANNULATION NE PRENDRA PAS EFFET AVANT LA PÉRIODE D’ABONNEMENT SUIVANTE.  VOUS SEREZ RESPONSABLE DE TOUS LES FRAIS (DONT TOUTES LES TAXES ET AUTRES FRAIS APPLICABLES) AFFÉRENTS À TOUTE COMMANDE D’ABONNEMENT TRAITÉE AVANT LA DATE EFFECTIVE DE VOTRE ANNULATION.

(g) Utilisation. Les Objets Virtuels peuvent être utilisés uniquement pour obtenir des biens ou des services numériques mis à disposition via nos Services.  Vous ne pouvez faire valoir les Objets Virtuels que par la méthode et dans le cadre décrits via les Services. Par exemple, à moins que cela soit spécifiquement précisé pour un Objet Virtuel particulier, si vous achetez des Objets Virtuels dans un jeu spécifique, vous ne pouvez faire valoir ces Objets Virtuels que dans ce jeu spécifique.

(h) Restrictions. Sous réserve de la Section 4(b), sauf dans la mesure exigée par le droit applicable (par exemple si les Objets Virtuels Achetés sont défectueux), toute vente d’Objets Virtuels Achetés est définitive, et tous les Objets Virtuels Achetés ne peuvent être ni retournés ni remboursés.  Les Objets Virtuels ne peuvent pas être revendus, transférés contre valeur, échangés contre argent comptant ou appliqués à un autre compte quel qu’il soit.  Nous pouvons limiter le nombre d’Objets Virtuels que vous pouvez acheter ou utiliser sur certaines périodes ou mettre en œuvre d’autres restrictions sur la réception ou l’utilisation des Objets Virtuels.  Toutes les limitations seront mises à votre disposition dans le tutoriel du jeu, à l’atteinte d’un nouveau niveau, à l’atteinte d’un nouvel état ou lors d’un évènement ou d’une avancée similaire dans un jeu, ou ailleurs dans les Services.  Nous pouvons restreindre plus avant votre capacité à utiliser vos Objets Virtuels selon votre lieu de résidence. SOUS RÉSERVE DE LA SECTION 4(B), SAUF DANS LA MESURE EXIGÉE PAR LE DROIT APPLICABLE (PAR EXEMPLE SI LES OBJETS VIRTUELS ACHETÉS SONT DÉFECTUEUX), VOUS RECONNAISSEZ QUE GLU N’A PAS À FOURNIR DE REMBOURSEMENT POUR QUELQUE RAISON QUE CE SOIT, NI N’A À FOURNIR D’ARGENT OU D’AUTRE COMPENSATION POUR LES OBJETS VIRTUELS INUTILISÉS LORSQU’UN COMPTE EST FERMÉ, QUE CETTE FERMETURE SOIT VOLONTAIRE OU INVOLONTAIRE (PAR EXEMPLE, NOUS AVONS DÉCIDÉ DE STOPPER LA MISE À DISPOSITION DU JEU, OU NOUS FERMONS VOTRE COMPTE SUITE À VOTRE VIOLATION DE CES CONDITIONS D’UTILISATION), QUE VOUS AYEZ EFFECTUÉ UN PAIEMENT VIA UN DISTRIBUTEUR AGRÉÉ OU TOUT AUTRE SITE OU PLATEFORME OÙ NOUS OFFRONS NOS SERVICES. Glu entreprendra de vous informer de ces conséquences avant la fermeture de votre compte.  PAR EXEMPLE, NOUS POUVONS ENVOYER DES NOTIFICATIONS ANNONÇANT À L’AVANCE LA FERMETURE PROCHAINE DE JEUX, DANS LE JEU AFFECTÉ, DANS DES MESSAGES POP-UP. DE PLUS, QUAND DE TELLES FONCTIONS EXISTENT DANS LE JEU, NOUS POUVONS COMMUNIQUER VIA UNE FONCTION DE MESSAGERIE D’UN JEU À PROPOS DES FERMETURES ET/OU DES VIOLATIONS DES CONDITIONS D’UTILISATION QUE NOUS OBSERVONS ; CEPENDANT, VEUILLEZ NOTER QUE DÉSINSTALLER UN JEU DE VOTRE APPAREIL VOUS EMPÊCHERA DE RECEVOIR TOUS CES TYPES DE NOTIFICATIONS.

(i) Inactivité. Même si les Objets Virtuels que vous achetez n’expirent pas, si vous ne vous ne connectez pas à votre compte pendant une période d’au moins 4 ans, ou si vous désactivez votre compte, vous nous autorisez, sans autre notification à votre égard, à distribuer les Objets Virtuels dans votre compte à d’autres utilisateurs en tant que cadeaux, ou à faire valoir tous les Objets Virtuels restants dans votre compte pour tout contenu ou objets de notre choix et à distribuer ou à donner accès à ces contenus ou objets à d’autres utilisateurs en tant que cadeaux.

5. Contenus d’utilisateurs

Nos Services peuvent permettre, à vous et à d’autres, de créer et partager vos propres contenus (« Contenus d’utilisateurs »). Vous êtes responsable de vos contenus ; il doit s’agir de vos propres contenus ou de contenus que vous autorisé à utiliser.

Nos Services peuvent permettre, à vous et à d’autres utilisateurs, de créer, publier, stocker et partager des contenus, incluant des messages, textes, photos, vidéos, logiciels, dessins, documents audio, musique, animations et d’autres types de documents, (collectivement des « Contenus d’utilisateurs »). À l’exception de (i) tout contenu des Services qui peut être incorporé dans vos Contenus d’utilisateurs, et (ii) la licence que vous accordez ci-dessous, entre vous et Glu, vous gardez tous les droits afférents à vos Contenus d’utilisateurs.  Vous octroyez à Glu une licence permanente, irrévocable, non exclusive, libre de droits, mondiale, intégralement libérée, transférable et pouvant faire l’objet d’une sous-licence, pour utiliser, reproduire, modifier, adapter, publier, traduire, créer des œuvres dérivées à partir de, distribuer, exécuter ou présenter en public sur tout appareil ou support, par tout moyen connu ou actuellement inconnu, sous toute forme, vos Contenus d’utilisateurs ainsi que tout nom, nom d’utilisateur ou ressemblance fournis en relation avec vos Contenus d’utilisateurs afin de fournir et améliorer les Services.  Cette licence sera permanente, sauf si cela n’est pas autorisé par le droit applicable dans votre juridiction, auquel cas le terme de la licence sera la période maximale permise par le droit applicable, incluant toute extension.

6. Directives de la communauté

Nous tenons à ce que vous preniez plaisir à jouer à nos jeux.  En conséquence, nous attendons que comme tous les joueurs, vous respectiez Glu et les autres joueurs. Cela signifie par exemple : obéir à la loi, ne pas tricher, ne pas être insultant, ne pas pirater nos logiciels, ne pas effectuer d’activités de spam ou utiliser de bots, ne pas mentir à Glu ou à nos joueurs.  Ce sont là les grandes lignes.  Veuillez lire ci-dessous la liste des choses à ne pas faire.

(a) Vous êtes seul responsable de votre conduite lorsque vous accédez à ou utilisez nos Services, et vous ne ferez aucune des choses suivantes :

(i) Enfreindre tout loi, contrat, propriété intellectuelle ou autre droit tiers applicable ou commettre un délit ;

(ii) Tenir une conduite relevant de l’injure, l’irrespect, le harcèlement, la menace, l’intimidation, la violence, la prédation ;

(iii) Utiliser ou tenter d’utiliser le compte d’un autre utilisateur sans l’autorisation de cet utilisateur et de Glu ;

(iv) Utiliser nos Services de toute façon susceptible de nuire à, gêner, inonder, toucher de façon négative les autres utilisateurs ou de les empêcher de profiter entièrement de nos Services, ou susceptible d’endommager, désactiver, surcharger ou dégrader le fonctionnement de nos Services de quelque manière que ce soit ;

(v) Tenter de contourner toute technique de filtrage de contenus que nous employons ou tenter d’accéder à ou d’altérer toute fonction, tout contenu ou toute portion de nos Services auxquels vous n’avez pas l’autorisation d’accéder, ce qui inclut toute tentative de sonder, analyser, ou évaluer la vulnérabilité de tout système ou réseau, ou de transgresser ou contourner toute mesure de sécurité ou d’authentification ;

(vi) Enfreindre toute règle ou restriction supplémentaire publiée dans tout Service s’appliquant à votre conduite dans le cadre desdits Services ;

(vii) Développer ou utiliser toute application interagissant avec nos Services sans autorisation écrite préalable de notre part ;

(viii) Vendre, louer ou acheter des interactions de compte (comme vendre, louer ou acheter des abonnés, re-partager un post, des likes, etc.) ;

(ix) Vendre, échanger ou transférer, ou proposer de vendre, échanger ou transférer, votre compte, votre licence personnelle permettant d’utiliser et d’accéder aux Services, tout Objet Virtuel (incluant mais ne se limitant pas à toute monnaie virtuelle), ou tout autre avantage, succès ou état au sein du jeu associé à votre compte ou autrement mis à votre disposition via les Services, de quelque manière que ce soit, à moins que cela soit expressément autorisé de façon écrite par Glu ;

(x) Se livrer à, ou tenter de se livrer à, ou encourager ou promouvoir toute activité définie par Glu comme étant associée avec la tricherie, le piratage, la fraude, la modification ou la manipulation des Services, l’obtention d’un avantage déloyal au sein des Services, ou autrement utiliser les Services de toute manière non conforme à leur objet, ce qui inclut sans s’y limiter profiter de tout bug, erreur de programme ou exploit dans les Services en relation avec tout ce qui précède ;

(xi) Utiliser, développer, fournir, vendre, distribuer ou autrement mettre à disposition tous logiciels, technologies, outils ou autres articles (incluant mais ne se limitant pas à tous bots, hacks, mods, extensions logicielles, vers, cheats ou logiciels malveillants) désignés par Glu comme étant associés avec la tricherie, la piraterie, la fraude, la modification ou manipulation des Services, l’obtention d’un avantage déloyal au sein des Services, ou autrement l’utilisation des Services de toute manière non conforme à leur objet ou non autorisée ;

(xii) Tenter d’altérer, modifier, désactiver, perturber ou contourner toute Technologie anti-tricherie utilisée en relation avec les Services ;

(xiii) Utiliser tout forage de données, moissonnage, robot ou toute autre méthode similaire de collecte ou d’extraction de données ;

(xiv) Contourner ou ne pas tenir compte d’instructions contenues dans tout fichier robots.txt que nous fournissons, qui contrôle l’accès automatisé à certaines portions de nos Services ; ou

(xv) Utiliser nos Services dans tout but illégal ou non autorisé, ou se livrer à, encourager ou promouvoir toute activité qui enfreint ces Conditions.

(b) De plus, vous ne pouvez publier ou autrement partager que des Contenus d’utilisateurs non confidentiels et pour lesquels vous disposez de tous les droits nécessaires de divulgation. Vous ne pouvez créer, publier, stocker ou partager aucun Contenu d’utilisateurs qui :

(i) Est illégal, calomnieux, diffamatoire, obscène, pornographique, discriminatoire, indécent, licencieux, suggestif, harcelant, agressif, menaçant, porte à une violation de la vie privée ou des droits à l’image, injurieux, provocateur ou frauduleux ;

(ii) Inclut des contenus qui, directement, attaquent, menacent, ou incitent au préjudice contre autrui en se basant sur leur race, origine ethnique, origine nationale, appartenance religieuse, orientation sexuelle, sexe, genre, identité de genre, handicaps ou maladies ;

(iii) Constituerait, encouragerait ou fournirait des instructions pour un délit, encouragerait les blessures volontaires ou le suicide, enfreindrait les droits de toute partie ou autrement créerait une responsabilité ou enfreindrait toute loi locale, d’un État, nationale ou internationale ;

(iv) Peut contrevenir à tout brevet, marque de commerce, secret commercial, droit d’auteur ou autre droit intellectuel ou de propriété d’un tiers quel qu’il soit ;

(v) Contient ou représente toute déclaration, remarque ou affirmation ne reflétant pas vos opinions et expériences honnêtes ou sont autrement fausses ou trompeuses ;

(vi) Contient de multiples mises à jour sans rapport avec un sujet en utilisant un hashtag (#) ou d’autres mécanismes de recherche, sujets en vogue ou à la mode, ou tendances commanditées similaires ;

(vii) Contient des contenus dupliqués sur de multiples comptes ou des mises à jour dupliquées sur un compte ;

(viii) Contient des réponses ou mentions dupliquées ou des réponses ou mentions non sollicitées ;

(ix) Usurpe l’identité de, ou présente sous un faux jour votre affiliation avec, toute personne ou entité ;

(x) Contient des promotions, actes de campagne électorale, publicités ou sollicitations non sollicités, quels qu’ils soient ;

(xi) Contient toute information privée ou personnelle relative à un tiers sans le consentement dudit tiers ;

(xii) Contient des virus, logiciels malveillants, données corrompues ou d’autres fichiers ou contenus néfastes, perturbateurs ou destructeurs quels qu’ils soient ; ou

(xiii) Est, selon notre jugement raisonnable, répréhensible ou qui restreint ou empêche toute autre personne d’utiliser ou de profiter de nos Services, ou qui peut exposer Glu ou d’autres à tout préjudice ou toute responsabilité quel qu’en soit le type.

Dans le cas où les Contenus d’utilisateurs que vous partagez ne sont pas conformes aux conditions ci-dessus ou, en général, ne sont pas conformes à ces Conditions, vous reconnaissez et acceptez que vous êtes seul responsable pour tout dommage direct et indirect en résultant vis-à-vis de tiers et/ou de Glu. Même si nous n’avons aucune obligation de sélectionner, modifier ou surveiller les Contenus d’utilisateurs, nous pouvons supprimer ou retirer des Contenus d’utilisateurs qui enfreignent ces Conditions ou comme stipulé en Section 10.

7. Liens hypertexte

Vous êtes responsable de tout lien hypertexte que vous créez vers nos Services.

Vous pouvez créer un lien hypertexte vers nos Services à des fins non commerciales, à condition que ledit lien ne représente pas Glu ni aucun de ses produits et services de façon fausse, trompeuse, péjorative ou autrement diffamatoire et à condition que le site d’origine du lien ne contienne aucun contenu pour adultes ou illégal, ni aucun contenu offensant, harcelant ou autrement répréhensible.  Cette permission limitée peut être retirée à tout moment.  Vous n’utiliserez pas le logo Glu ou d’autres graphismes dont Glu est propriétaire pour créer un lien vers nos Services sans notre autorisation écrite expresse.

8. Contenus tiers

Notre site Web et nos Services peuvent contenir des publicités ou des liens vers des contenus tiers. Nous ne sommes pas responsables des contenus tiers.

En plus des Contenus d’utilisateurs, Glu peut fournir des contenus tiers sur nos Services et peut fournir des liens vers des pages Web et des contenus de tiers (collectivement les « Contenus tiers »).  Glu n’approuve ni n’adopte aucun Contenu tiers et ne peut offrir aucune garantie quant à son exactitude ou son exhaustivité. Glu ne crée pas, ne met pas à jour et ne surveille pas les Contenus tiers.  La décision d’accéder à ou d’utiliser des Contenus tiers ou des applications référencés depuis nos Services relève de votre responsabilité.  Vos correspondances et interactions avec, ou votre participation aux promotions des annonceurs trouvés sur ou via nos Services restent entièrement entre vous et lesdits annonceurs.

9. Retours d’informations

Si vous nous soumettez des Retours d’informations, nous pouvons utiliser ces Retours d’informations sans vous fournir ni reconnaissance ni compensation.

Vous pouvez soumettre des questions, commentaires, suggestions, idées, retours ou autres information à propos de Glu ou de nos produits ou Services (collectivement « Retours d’informations »).  Nous nous réservons le droit d’incorporer des Retours d’informations anonymisés dans nos produits et Services, et également d’utiliser ou d’exploiter entièrement des Retours d’informations à toutes fins que ce soit, sans vous fournir ni reconnaissance ni compensation.

10. Plaintes

Veuillez nous contacter comme indiqué ci-dessous si vous estimez que quelque chose sur nos Services enfreint vos droits ou les droits d’un tiers quel qu’il soit.

Nous avons une politique consistant à limiter l’accès à nos Services et résilier les comptes des utilisateurs qui enfreignent les droits d’autrui. Si vous estimez que quoi que ce soit sur nos Services enfreint un droit que vous possédez ou contrôlez ou les droits d’un tiers (par exemple par falsification, insulte, atteinte à la vie privée) ou si vous estimez que des Contenus d’utilisateurs encouragent des crimes contre l’humanité, incitent à la haine raciale et/ou la violence raciale ou concernent la pornographie enfantine, vous devez immédiatement en informer Glu de la façon suivante :

Contact :	Legal Counsel
Adresse :	Glu Mobile Inc. 875 Howard Street Suite 100 San Francisco, CA 94103, États-Unis
Téléphone :	(États-Unis) 415-800-6100 ou (France) +33 (801) 840063
E-mail :	Legal@glu.com

Lorsque vous soumettez une notification, vous devez préciser la date de notification, ainsi que, si vous êtes une personne physique, vos nom complet, profession, domicile, nationalité, date et lieu de naissance. Vous devez préciser le nom et le domicile du destinataire ou, dans le cas d’une personne morale, son nom et siège social. Vous devez préciser la description des faits contestés et leur localisation précise (par exemple, le lien URL vers le contenu contesté), les raisons pour lesquelles le contenu doit être supprimé, y compris les dispositions et justifications légales des faits, ainsi qu’une copie de la correspondance adressée à l’auteur ou au diffuseur des informations ou activités contestées demandant leur interruption, suppression ou modification, ou une justification attestant que l’auteur ou le diffuseur ne pouvait être contacté. Toute notification incomplète risque de ne pas être traitée.

ATTENTION : Dans certaines juridictions, désigner des contenus ou une activité comme illégaux dans le but d’obtenir leur suppression en présentant des informations fausses ou inexactes est punissable d’emprisonnement et d’amendes.

11. Garantie limitée

Glu n’est pas responsable pour les Contenus d’utilisateurs ou les Contenus tiers et nous ne faisons aucune promesse concernant nos logiciels, mais le droit local de votre pays peut inclure certaines garanties.

(a) Nous ne contrôlons pas ni ne soutenons les Contenus d’utilisateurs ou Contenus tiers disponibles sur ou référencés depuis nos Services, quels qu’ils soient.  Dans les limites autorisées par la loi applicable, nous n’offrons aucune garantie, aucune promesse ou aucun engagement quel qu’il soit, exprès ou tacite, concernant tous les Contenus d’utilisateurs ou Contenus tiers disponibles sur ou référencés par nos Services, pour l’ensemble desquels nous déclinons par la présente toute responsabilité, et nous ne serons pas responsables de tels Contenus d’utilisateurs ou Contenus tiers quels qu’ils soient.

(b) Sous réserve de la Section 11(a), les Services seront fournis avec un niveau commercial raisonnable de compétence et de diligence.  Outre comme expressément stipulé dans ces Conditions, dans les limites autorisées par la loi applicable, nous n’offrons aucune garantie, aucune promesse ou aucun engagement quel qu’il soit, exprès ou tacite, concernant les Services, pour l’ensemble desquels nous déclinons par la présente toute responsabilité, incluant sans s’y limiter les contenus au sein des Services, les fonctions spécifiques des Services ou leur fiabilité, la disponibilité des Services, ou la capacité des Services à repondre à vos besoins.

(c) Rien dans ces Conditions n’affecte les droits et recours dont vous disposez dans le droit applicable de votre juridiction, quels qu’ils soient.

12. Limitation de responsabilité

Glu n’a aucune responsabilité envers vous concernant tout dommage ou perte indirects subis par vous. Les réparations que vous pouvez obtenir pour les réclamations fondées en droit sont limitées.

(a) Dans les limites autorisées par la loi applicable, Glu, nos filiales et sociétés affiliées, et chacun de nos administrateurs, directeurs, agents, partenaires et employés respectifs (individuellement et collectivement, les « Parties Glu ») n’auront aucune responsabilité envers vous concernant tout dommage ou perte indirects, comme des profits perdus, découlant de ou en relation avec ces Conditions ou nos Services, même si Glu ou les autres Parties Glu ont été notifiés de la possibilité de tels dommages.

(b) Dans les limites autorisées par la loi applicable, la responsabilité totale et collective des Parties Glu pour toute réclamation découlant de ou en relation avec ces Conditions ou nos Services, indépendamment du type de procédure engagé, est limitée à la plus élevée des deux sommes suivantes : 500 € ou les montants payés par vous à Glu via les Services au cours des 6 mois précédant la réclamation, quand la loi applicable ne spécifie pas de montant incompressible ou n’exige pas de responsabilité obligatoire.  Toute responsabilité des Parties Glu dans le cadre de ces Conditions est limitée à des dommages raisonnablement prévisibles à la date où ces Conditions ont été acceptées par vous, et uniquement dans la mesure causée par notre violation de ces Conditions ou notre négligence.

(c) Rien dans ces conditions ne limite ni n’exclut la responsabilité pour une fraude ou une faute intentionnelle des Parties Glu, pour tout préjudice corporel lié à la négligence des Parties Glu, ou pour toute autre question pour laquelle la responsabilité ne peut être exclue ou limitée dans le cadre de la loi applicable.

13. Loi applicable et juridiction

Ces Conditions et votre accès à et votre utilisation de nos Services seront régis, interprétés et exécutés conformément avec les lois de votre pays de résidence.

(a) Ces Conditions et votre accès à et votre utilisation de nos Services seront régis, interprétés et exécutés conformément avec les lois de votre pays de résidence Dans le cas où vous menez des procédures légales concernant ces Conditions devant les tribunaux du pays dans lequel vous résidez, vous bénéficierez de toute disposition impérative du droit de la juridiction dans laquelle vous résidez.  Rien dans ces Conditions n’affecte vos droits en tant que consommateur de l’EEE, de la Suisse ou du R.-U. à vous appuyer sur des dispositions impératives de la juridiction dans laquelle vous résidez.

(b) À moins qu’il n’en soit par ailleurs convenu expressément par Glu par écrit, cette Section 13(b) s’applique uniquement aux résidents de la France.  Au cas où vous auriez un problème concernant les Services et si votre réclamation écrite à notre service client (dont les coordonnées sont indiquées plus bas, en Section 18) n’a pas fait l’objet d’une réponse raisonnablement adéquate ou en l’absence de toute réponse de notre service client dans le mois suivant la réception de votre réclamation, vous pouvez utiliser une méthode de règlement alternatif des litiges, qui peut inclure une procédure de médiation, en accédant au site de la Commission européenne pour le règlement des litiges en ligne, à l’adresse suivante : https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2.  Vous êtes libre d’accepter ou de rejeter l’utilisation de la médiation et, en cas de médiation, chaque partie est libre d’accepter ou de rejeter la solution proposée par le médiateur.

14. Conformité des exportations

Vous devez suivre toutes les lois d’exportation et vous reconnaissez ne pas être situé dans une juridiction interdite par les lois d’exportation.

Tout ou partie de nos Services peut être assujetti aux lois des États-Unis sur le contrôle des exportations et les sanctions économiques (« Contrôles des Exportations »). Vous respecterez tous les Contrôles des Exportations en rapport avec votre accès et votre utilisation de nos Services. Vous ne pouvez pas accéder ou utiliser nos Services si vous êtes situé dans une juridiction où la fourniture de nos Services est interdite par la loi (une « Juridiction Interdite »), et vous ne pouvez pas fournir d’accès à nos Services à un gouvernement, une entité ou un individu situé dans toute Juridiction Interdite, quels qu’ils soient.  Vous déclarez et garantissez que (a) vous n’êtes pas situé dans un pays assujetti à un embargo du gouvernement des États-Unis, ou qui a été désigné par le gouvernement des États-Unis comme un pays « soutenant le terrorisme », et (b) vous ne figurez sur aucune liste de parties interdites ou restreintes du gouvernement des États-Unis.

15. Clôture ou suspension

Si vous enfreignez ces Conditions ou la loi, Glu peut suspendre ou clore votre utilisation de nos jeux et services, sans remboursements. Glu peut annuler n’importe lequel de nos Services à tout moment, pour quelque raison que ce soit, et tentera de vous en avertir.

(a) Nonobstant tout ce qui est contenu dans ces Conditions, nous nous réservons le droit de résilier ou suspendre votre droit d’accéder aux ou d’utiliser les Services si vous enfreignez ces Conditions, ou là où cela est nécessaire pour être en conformité avec toute loi, toute règle ou tout règlement ou tout ordre émanant d’une autorité judiciaire ou administrative.  Nous pouvons également suspendre votre compte pendant une période allant jusqu’à quatre-vingt-dix (90) jours pendant que nous enquêtons sur une faute suspectée. Si suite à notre enquête, nous établissons que vous avez enfreint ces Conditions, nous pouvons continuer à suspendre votre compte ou clore votre compte, et prendre toute mesure supplémentaire que nous considérons justifiée.  Nous tenterons de vous prévenir par e-mail en spécifiant la raison de notre action, sauf si nous estimons raisonnablement que le faire enfreindrait toute loi, toute règle ou tout règlement ou tout ordre émanant d’une autorité judiciaire ou administrative, gênerait une enquête, porterait préjudice à un autre utilisateur, ou si nous n’avons pas d’adresse e-mail associée à votre compte Glu.  Dans le cas où nous procédons à une clôture de votre compte, votre licence d’accès à ou d’utilisation des Services sera résiliée. Si vous êtes dans l’incapacité d’accéder aux Services et n’avez pas reçu de notification expliquant pourquoi, veuillez contacter notre service d’assistance client pour de plus amples informations, via les coordonnées indiquées ci-dessous.

(b) Nonobstant tout ce qui est contenu dans ces Conditions, nous nous réservons le droit d’interrompre n’importe lequel des Services, à tout moment et pour quelque raison que ce soit, y compris mais sans s’y limiter en relation avec tout jeu spécifique.  Si nous interrompons l’un des Services quel qu’il soit, nous nous efforcerons de fournir une notification au sein des Services affectés ou sur notre site Web, sauf en cas de circonstances urgentes, qui peuvent inclure sans s’y limiter (i) gérer des problèmes de sécurité, (ii) empêcher des abus, (iii) se conformer à toute politique, restriction ou exigence imposée par un ou des Distributeur(s) Agréé(s) quel(s) qu’il(s) soi(en)t, ou (iv) se conformer à toute loi, toute règle ou tout règlement ou ordre juridique.  Dans le cas où nous interrompons l’un des Services quel qu’il soit, votre licence d’accès à ou d’utilisation du Service affecté sera résiliée. Si vous êtes dans l’incapacité d’accéder à l’un des Services quel qu’il soit et n’avez pas reçu de notification expliquant pourquoi, veuillez contacter notre service d’assistance client pour de plus amples informations, via les coordonnées indiquées ci-dessous.

16. Dispositions diverses

Ces Conditions représentent l’accord entre vous et Glu en relation avec votre accès à et votre utilisation des Services.

Dans les limites autorisées par la loi applicable, si toute disposition ou partie d’une disposition de ces Conditions est illégale, nulle ou inexigible, cette disposition ou partie de disposition est considérée séparable de ces Conditions et n’affecte pas la validité et la force exécutoire des dispositions restantes quelles qu’elles soient. Ces Conditions constituent l’intégralité du contrat entre vous et Glu en relation avec votre accès à et votre utilisation de nos Services. Le défaut de Glu à exercer ou appliquer tout droit ou disposition de ces Conditions ne constituera pas une renonciation dudit droit ou de ladite disposition. Les titres de section de ces Conditions ne sont utilisés qu’à des fins de commodité et n’ont aucune conséquence juridique ou effet contractuel. Sauf disposition contraire dans la présente, ces Conditions ont pour but unique le bénéfice des parties et n’ont pas pour but de conférer des droits de tiers bénéficiaire à toute autre personne ou entité. Toutes vos transactions et communications avec nous peuvent, à notre gré, être conduites par voie électronique.

17. Changement des Conditions

Ces Conditions peuvent être mises à jour par Glu à tout moment.  Si vous n’acceptez pas les Conditions mises à jour, vous pouvez être dans l’incapacité de jouer à nos jeux.

Nous pouvons apporter des changements à ces Conditions de temps en temps, pour par exemple refléter des changements de nos Services (par ex. ajout de nouvelles fonctionnalités ou prestations à nos Services, retrait de certaines fonctionnalités de certains Services) ou pour des raisons légales, règlementaires ou de sécurité. Si nous apportons des changements à ces Conditions, ces changements s’appliqueront de manière prospective, et nous communiquerons lesdits changements, par exemple en envoyant une notification par e-mail ou en communiquant via nos Services, et en publiant les Conditions modifiées de nos Services et en mettant à jour la date « Dernière mise à jour » ci-dessus. À moins que nous n’indiquions le contraire dans notre notification, les Conditions modifiées prendront effet immédiatement. Vous avez le droit de vous opposer à tous lesdits changements à tout moment en cessant d’utiliser nos Services et vous pouvez annuler n’importe lequel de vos Abonnements à tout moment comme l’explique la Section 4(f) ci-dessus. La poursuite de votre utilisation de nos Services confirmera votre acceptation des modifications de ces Conditions.

18. Contact

Vous pouvez nous contacter par courrier ou par e-mail à l’adresse support@glu.com

Si vous avez des questions ou inquiétudes concernant les Services ou ces Conditions, veuillez contacter Glu au 875 Howard Street, Suite 100, San Francisco, CA 94103, États-Unis, ou à support@glu.com Vous pouvez également téléphoner en France au numéro gratuit +33 (801) 840063.

19. Conditions supplémentaires pour les utilisateurs d’iOS

Les conditions suivantes s’appliquent également, si vous accédez à ou utilisez l’une de nos applications mobiles (une « App ») sur un appareil mobile de marque Apple Inc. (« Apple »).

(a) Reconnaissance. Les Conditions sont conclues entre Glu et vous uniquement, et non avec Apple, et, en ce qui concerne la relation entre Apple et nous, nous sommes exclusivement responsables de l’App et de son contenu.

(b) Cadre de licence. La licence qui vous est accordée pour l’App dans le cadre des Conditions est limitée à une licence non transférable permettant d’utiliser l’App sur tout appareil de marque Apple que vous possédez ou contrôlez et dans la mesure des Règles d’utilisation Apple indiquées dans les Conditions générales de l’App Store, sauf que ladite App peut faire l’objet d’un accès, d’une acquisition, et d’une utilisation par d’autres comptes associés à l’acheteur via « Partage familial » ou un achat en masse.

(c) Maintenance. Glu n’est pas dans l’obligation de fournir quelque service d’assistance ou de maintenance que ce soit pour l’App, étant entendu que nous sommes exclusivement responsables desdits services dans la mesure exigée par le droit applicable.  Apple n’a aucune obligation de fournir quelque service de maintenance et d’assistance que ce soit en relation avec l’App.

(d) Garantie. Sous réserve de la Section 11 des Conditions, nous sommes seuls responsables de toute garantie, expresse ou implicite selon la loi. Sous réserve de la Section 11 de ces Conditions, dans le cas de tout manquement de l’App à se conformer à toute garantie applicable, vous pouvez en aviser Apple, et Apple remboursera le prix d’achat (le cas échéant) de l’App ; de plus, dans les limites autorisées par la loi applicable, Apple n’aura aucune autre obligation de garantie quelle qu’elle soit en relation avec l’App, et tous les autres réclamations, pertes, responsabilités, dommages, coûts ou frais imputables à toute non conformité à toute garantie seront notre propre responsabilité.

(e) Responsabilité. Sous réserve de la Section 12 de ces Conditions, nous, et non Apple, sommes responsables du traitement de toute réclamation de votre part ou de la part de tout tiers en relation avec l’App ou votre possession et/ou utilisation de ladite App, incluant mais ne se limitant pas à : (i) toutes réclamations liées au produit ; (ii) toute réclamation selon laquelle l’App est non conforme à toute exigence légale ou règlementaire applicable ; et (iii) les réclamations liées à la protection des consommateurs ou à des dispositions législatives similaires.

(f) Réclamations en matière de propriété intellectuelle. Sous réserve de la Section 12 de ces Conditions, dans le cas de tout recours d’un tiers selon lequel l’App ou votre possession et utilisation de ladite App enfreignent tout droit de propriété intellectuelle d’un tiers, nous, et non Apple, serons seuls responsables de l’enquête, de la défense, du règlement et de la décharge de ce recours pour violation de propriété intellectuelle.

(g) Tiers bénéficiaires. Dans les limites autorisées par la loi applicable, Apple et ses filiales sont des tiers bénéficiaires de ces Conditions, et auront le droit (et seront réputés avoir accepté le droit) de faire valoir ces Conditions contre vous en tant que tiers bénéficiaires de celles-ci.

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Welcome to www.glu.com, our mobile site at the same address, the Glu Games Network site, the web “micro-sites”, “wiki” pages, game forums, and customer care forums for some of our products, our fan pages on Twitter.com and Facebook.com, and our fan pages for specific products on Facebook.com (collectively, the “Site”). The Site is owned and operated, or in some cases licensed, by Glu Mobile Inc. and its affiliates (“Glu,” “we,” “us” or “our”). USE OF THE SITE, USE OF GLU’S APPLICATIONS (as defined in Section 1 below) OR REGISTRATION ON THE SITE CONSTITUTES YOUR CONSENT TO BE BOUND BY THESE TERMS OF USE (“Terms”). THESE TERMS MAY BE AMENDED FROM TIME TO TIME; THE TERMS ALSO INCLUDE OUR PRIVACY POLICY AND OTHER LEGAL NOTICES, WHICH ARE INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS, DO NOT USE ANY SITE, GLU’S APPLICATIONS OR ANY SERVICES AVAILABLE VIA ANY SITE.

Under these Terms, Glu offers users the ability to (i) use the Site; (ii) use the Applications; (iii) download and/or purchase content and virtual currency or, with respect to certain Applications, purchase special benefits; (iv) participate in forums and chats; and (v) provide feedback and/or other material to Glu. By using the Site, creating an account and/or using the Applications, as applicable, you agree to be bound by these Terms, which include but are not limited to, a limit on and exclusion of damages and remedies available to you, and the selection of California law and jurisdiction in San Francisco County, California or the Northern District of California over any disputes arising between you and Glu, and you further agree to the collection and use of your data in accordance with the terms of our Privacy Policy. You may scroll down to review all of the Terms, or you may print these Terms as enabled by your browser.

If you do not agree to these Terms, do not use the Site or Glu’s Applications.

1 Ownership

The Site and our mobile applications, our online applications, all content, services and functionality associated with our mobile and online applications, and certain functionality on the Site (collectively, “Applications”) are the exclusive property of Glu and/or its suppliers. All rights not granted herein are reserved by Glu. From time to time, we may offer you the ability to use Applications, but any and all such usage and offers to use the Applications are subject at all times to these Terms and the licenses Glu grants to you.

2 Grant of License

So long as you comply with these Terms, we grant you a non-exclusive, non-transferable, terminable license to view and use the Site and Applications only for entertainment purposes.

The licenses granted to you are conditioned upon your proper conduct and compliance with these Terms at all times, as judged by Glu in its sole discretion and judgment. We reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site or any Application.

This license allows you to download and/or purchase content (including, but not limited to, Glu Credits, G-coins, coins, chips, War Bucks, or other virtual currency, collectively referred to as “Virtual Currency” in these Terms and in-Application virtual content), as well as access information and Applications. You may also post, upload and distribute content to and through the Site and the Applications in accordance with these Terms.

You do not own the Virtual Currency that you purchase or the content that you acquire in the Applications in exchange for Virtual Currency (“Virtual Items”); you instead have a license to use the Virtual Currency in the Applications. Any Virtual Currency balance shown in your in-Application account or other account on a Site does not constitute a real-world balance or reflect any stored value, but rather indicates the extent of your limited license to use Virtual Currency in the Applications. Glu prohibit and does not recognize any purported transfer of Virtual Currency or Virtual Items effected outside of the Applications. Accordingly, you may not sublicense, trade, sell or attempt to sell or exchange Virtual Currency or Virtual Items for real money or other value of any kind outside of an Application. Any such transfer or attempted transfer is prohibited and void, and will result in the termination of your license to use the Site and the Applications.

With respect to certain Applications, you may choose to purchase, through a recurring monthly charge that is collected from you by your chosen Application provider (generally referred to as a “subscription” and known as the “Glu VIP Club,” the “Silver VIP Club” or the “Gold VIP Club”), additional benefits; you are purchasing licenses for this type of content. Our grant to you of these additional licenses is also subject to these Terms. A description of the benefits provided to subscription purchasers is available here.

3 License Limitations; Prohibited Conduct

The licenses granted to you will be revoked (with or without notice) and ineffective if you:

(a) are under age 13 or if you are between the ages of 14 and 17 and have not obtained the consent of your parent or legal guardian;

(b) use any robot, spider, bot or other automatic device or manual process to monitor or copy any portion of a Site or the Applications without our prior written permission;

(c) use any device, software or routine to damage, over-burden or impair the Site or any Applications, which includes the use of a jail-broken or rooted device or tool that enables the operation of the Site or an Application in a manner that is other than what we intended;

(d) take any action that imposes an unreasonable or disproportionately large load on our infrastructure or interferes with any other user’s ability to use or access the Site or any Application;

(e) copy, reproduce, alter, modify, transfer, lease, loan, sell, create derivative works, or publicly display any Application or content from the Site or a portion of an Application or the Site;

(f) alter or modify the copyright notices and any other proprietary legends that appear on the Site or any Application;

(g) access the Site by any means other than through the public interfaces we provide to you;

h) are located in a country embargoes by the United States or if you are on the U.S. Treasury Department’s list of Specially Designated Nationals;

(i) have previously had your license to the Site and/or Applications revoked by Glu;

(j) engage in any act that Glu deems to be in conflict with the spirit or intent of these Terms, the Site or the Applications, including, but not limited to, circumventing or manipulating these Terms, our game rules, game mechanics or policies;

(k) make improper use of Glu’s customer service or other support services, including by submitting false reports or using profane and abusive language in your communications with any Glu employee or representative; or

(l) fail to comply with any of the provisions of these Terms.

Our Applications and the Site are not intended for use by children under age 13 or persons who have not reached the age of majority under the laws of the applicable jurisdiction. Although most Applications are free to download, some in-Application content, functionality and actions are available only by purchasing of Virtual Currency or content with real money. If you are a parent, legal guardian and other adult responsible for children in your care, you are fully responsible for any use of your credit card or other payment instrument by the children in your care. Parents and other adults who provide our Applications to their children, children in their care or other adults should take precautions to prevent unintended purchases of Virtual Currency or other in-Application content. For example, in the Android operating system environment, you should delete your credit card information in advance of providing your device that includes any Application to anyone. We accept ABSOLUTELY NO RETURNS on any Virtual Currency or Virtual Items purchases, including those made by children (minors) in your care.

Glu assumes no liability for purchase errors, trial versions, software purchased for the wrong telephone, device or platform, promotion codes or discounts not provided at the time of purchase or any purchased item for any reason (“Purchaser Errors”). Glu shall not be liable for any errors on billing statements issued to you by your carrier or Application distributor. You accept full responsibility for confirming that your device, platform and carrier are supported and that the phone or other device and platform are compatible to the products or services purchased, downloaded or otherwise obtained by you through the Site or Application. Although Glu will make commercially reasonable efforts to help you obtain the proper software for your device or platform, Glu shall not be liable or responsible for any Purchaser Errors. If you have other questions in connection with any product or service available through the Site, please contact the Glu customer care at support@glu.com. We accept ABSOLUTELY NO RETURNS on any software downloads, Virtual Currency or Virtual Items purchases. Please review your system requirements very carefully before making any purchases. You agree to be responsible for obtaining and maintaining all device hardware, software and other equipment needed for access to and use of the Site and/or Applications, and all charges related thereto.

You are solely responsible for the content that you upload, publish, or display through the Site or the Applications. You agree that you will obey all federal, state and local laws, regulations and rules that apply to your activities when you access the Site or use the Applications, and you shall respect the rights of all other users of the Site and the Applications. In furtherance of the foregoing, by way of example and not as a limitation, conduct that violates these Terms and which will result in the revocation (with or without notice) of the licenses granted to you to the Site and Applications includes:

• Creating a user name, screen name or label, or uploading to, distributing through or otherwise publishing through the Site or Applications, any Materials (as defined in Section 4 below) which are indecent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, harassing, or otherwise objectionable, or that would constitute or encourage a criminal offense, violate the rights of any party or violate any law.
• Uploading Materials, creating a user name, screen name or labeling Materials that contain expressions of hatred, bigotry, racism or pornography or be otherwise objectionable.
• Uploading Materials, creating a user name, screen name, or labeling of Materials that disparage in any manner Glu, the Applications or the Site.
• Uploading Materials that you do not have rights to use or that infringe the copyrights, trademarks or other intellectual property rights of Glu or any third party.
• Uploading or sharing Materials that are commercial in nature or contain any solicitation of funds, promotion, advertising or solicitation for goods or services. You specifically acknowledge that soliciting other users to join or become members of any commercial online web site or other commercial organization through the Site or through the Applications is expressly prohibited.
• Uploading or sharing Materials that contain viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the Site or Applications;
• Disrupting any software, hardware, telecommunications, networks, servers or other equipment;
• Interfering with, disrupting or circumventing any security feature of the Site or Applications or any feature that restricts or implements limitations on the use of or access to the Site or Applications.
• Using or communicating exploits to gain an unfair advantage in the Applications.
• Posting or communicating personal information of others on or through the Site or Applications.
• Using, developing or distributing “auto” software, “macro” software or other “cheat utility” software or applications in connection or combination with our Applications.
• Attempting to get password, account information or other private or personal information from another user or from Glu.
• Harassing or abusing other end users, Glu or its employees in any manner in any of the Applications or the Site.
• Using rooted or jail-broken devices to use the Applications or the Site.
• Reverse engineering, decompiling, disassembling, deciphering or otherwise attempting to derived the source code or object code for any underlying software or other intellectual property used in the Applications or the Site, or to obtain any information from the Applications or the Site using any method not expressly permitted by Glu;
• Using the Site or Applications to harm minors;
• Defrauding or misleading Glu or engaging in any suspicious activity;
• Violating the terms of use of third party tools incorporated into the Site or Applications.
• Using the Site or Applications in violation of applicable law.

4 Your License to Glu

You understand that all information, text, data, software, sounds, photographs, audiovisual material, artwork, images, designs, graphics, messages and other materials that are transmitted to or via the Site or to or via the Applications (“Materials”) are the sole responsibility of the person from whom the Materials originated. “Materials” also includes, but is not limited to, user-created levels or user-created artwork, images, designs, storylines, plots and/or songs and related visual representation, which are submitted by you or other users. This means you and other users, not Glu, are entirely responsible for the Materials you transmit to or through the Site or through Applications. Glu has no obligation to monitor Materials submitted by users, and Glu assumes no responsibility for monitoring Materials for illegal or offensive content. Further, you understand that by using the Site or the Applications, you may be exposed to Materials that are offensive, objectionable or indecent.

If you choose to submit Materials to Glu, you agree that by submitting Materials you grant to Glu (and its subsidiaries, affiliates, licensees and each of their successors and assigns, and those acting with Glu’s authority) an unrestricted, absolute, royalty-free, perpetual, worldwide, irrevocable right and license to sublicense, reproduce, copy, modify, create derivatives in whole or in part, or otherwise use such Materials or any part thereof in combination with or as a composite of other matter, including, but not limited to, text, data, images, photographs, illustrations, animation and graphics, video or audio segments of any nature in any Application, Site and in any of Glu’s advertising and promotional materials (Materials combined with any work created by Glu or another user are known as “Works”). The license you grant to Glu allows Glu to display, perform, exhibit, sell, distribute, transmit or broadcast the Works by any media, technology or other means, including those currently known or become known at a later date, without notice to you attribution or compensation of any kind to you or any third party, and to grant a sublicense to a third party to do any of the same actions with the Works and/or the Materials. You also agree that by submitting Materials you waive all rights to, release Glu from, and shall neither sue nor bring any proceeding against Glu for any claim or cause of action, for defamation, invasion of right to privacy, publicity or personality or any similar matter, or based upon or relating to the use and or exploitation of the Materials or the Works. You warrant that all so-called “moral rights” in the Materials have been waived. You also agree that Glu is not obligated to utilize the Materials, and understand that Glu may or may not use the Materials in Works.

To the extent any Materials are accessible, visible or usable by other users, you also grant all other users the right and license to use, copy, reproduce, modify, adapt, publish, edit, translate, create derivative works from, publicly display and publicly perform such Materials, or any portion thereof, on the Site or in the Applications without any notice, attribution or compensation of any kind to you or any third party; provided, however that the Materials are not derivative works of Glu’s intellectual property. You acknowledge that your chats, postings and other communications with other users or with us are public and not private communications and that you have no expectation of privacy for or concerning your use of these communication features of the Site or Applications.

5 Use and Monitoring; No Endorsement

You may use the Site and Applications only for their intended purposes. While Glu has no obligation to monitor the Site or Applications and is not responsible for the content of any Materials or other messages, information or files transmitted on the Site or through the Applications, Glu reserves the right to delete, move, edit, refuse to post or take other appropriate action with respect to such Materials or other messages, information or files which Glu, in its sole discretion, deems objectionable or otherwise in violation of these Terms, including denying access to the Applications or the Site to anyone at any time. You are hereby notified that your use of the Site and/or the Applications constitutes consent to such actions, monitoring and auditing. Glu does not endorse any communications made by others through the Applications or any other communications on the Site.

6 Copyrights and Trademarks

The Site and the Applications are protected by intellectual property laws and you agree to respect them. Please see our Copyright and Trademark Notice for more information about our trademarks and copyrights.

7 Submitting Feedback. Communications from Us

Where the Applications or a Site utilizes the account management of a social networking web site (such as Facebook, Twitter, Game Spy or iTunes’ Game Center) or a third-party payment provider, you are responsible for maintaining the confidentiality of your applicable web site passwords and account information; you are entirely responsible for all activities that occur under such accounts and compliance with such site’s terms of use and other policies.

By subscribing to our social networking outlets, such as our Twitter feed or Facebook fan pages, or setting up an account for the Glu Games Network, you understand that you may receive periodic information, by e-mail or other medium, regarding current and future Applications or changes to the Site. With respect to the third-party social networking outlets, you understand that you can use the settings of the applicable social network to stop or limit the communications we send through such social network outlets. With respect to your Glu Games Network account, you can adjust the profile settings of your account to stop or limit the communications we send to you. We may provide forums, chat areas, bulletin boards, or e-mail functions in or through the Sites or Applications and periodic newsletters. If you subscribe to our newsletters, you understand that you may receive period information by email or other medium from us regarding current and future Applications or changes to the Site, and that you may unsubscribe from receiving newsletters at any time by following the procedures made available through the newsletters.

Most of our Applications are capable of sending you notifications, known as pop-ups and push notifications and will send you such notifications to alert you to in-Application activity (completed tasks, missions and the like) as well as promotions and sales for in-Application content. You may choose to not receive or stop receiving such notifications by either playing in an off-line mode or a changing your device settings to decline or disable such notifications.

8 Pricing of, Purchasing and Availability of Virtual Currency

Currently, a license to use Virtual Currency in Applications is available for purchase through some of Glu’s Applications. Glu’s Virtual Currency has no monetary value and does not constitute currency or property of any type. Any Virtual Currency balance shown in your Account does not constitute a real-world balance or reflect any stored value, but rather measures the extent of your limited license to use the Applications. Our Virtual Currency may be redeemed for Virtual Items only. Glu’s Virtual Currency cannot be sold or transferred, and cannot be exchanged for cash or for any other goods and services. Our Virtual Currency is non-refundable and not returnable for any reason. You acknowledge that you are not entitled to a refund for any unused Virtual Currency or unused Virtual Items when Glu stops making an Application available, whether such action is taken at Glu’s discretion or due to unforeseen events.

The price payable by you is the price indicated on the applicable website for the Application or in the Application itself. When you purchase a license to use our Virtual Currency or Virtual Items, or purchase a subscription to use an Application, you agree to pay taxes that we or our agent assesses on your purchase. If you are resident in Europe, the price includes any applicable VAT. We reserve the right to change the price and specifications shown in relation to any Application, any subscription, Virtual Currency and Virtual Items. If the price or specification published on the applicable website for the Application or in the Application itself is materially incorrect when you place an order for the Virtual Currency or Virtual Items and you contact us to inform us of this incorrect information, we will: (i) provide you with the correct price or specification; and (ii) ask you to confirm whether you would like to purchase the applicable products or services at the correct price or specification, if such confirmation is possible. If applicable, we will also state the period for which the offer or price remains valid. In the event you decide you do not want to complete a purchase, you should, if enabled by your device operating system, select “no” or close the window that requests your confirmation. Otherwise, to the extent the operating system, distributor and other factors permit, we may be able to provide you with a credit; we do not offer any returns or cancellations of purchases.

Should you decide to purchase a subscription and you later wish to cancel such subscription, you must contact your Application distributor (for example, Google or Amazon) for its cancellation policies. Your cancellation may not be effective for a certain period of time after you communicate your cancellation (i.e., your cancellation may not be effective until the end of the then current subscription period) and is subject to the terms of service, terms of use or similar user agreement of your Application distributor.

You may pay for Virtual Currency by using the services of any alternate billing and payment provider (such as iTunes, Google Checkout, PayPal, Boku, Trialpay, Paymo and PayByCash) identified on the applicable website or in the applicable Application. We will not supply any products or services to you until the alternative billing and payment provider has authorized the use of your card or other applicable method for payment. Your use of the services of an alternate billing and payment provider, you will be bound by that third party provider’s terms and conditions, which are available from the provider. You may be required to create an account with the alternate provider, and to provide that provider with your bank account or credit or debit card details. Costs, specifically data charges and related tariffs, associated with accessing and using the Applications depends on your internet service provider and/or wireless carrier. Please see your provider’s terms and conditions.

Virtual Currency may only be held by legal residents of countries where access to and use of the Applications is permitted. A license to use Virtual Currency in our Applications may be purchased or acquired only from Glu through means we provide on the applicable website(s) or applicable Applications or otherwise expressly authorize. We reserve the right to refuse your request(s) to purchase and/or acquire a license to use Virtual Currency in our Applications, and we reserve the right to limit or block any request to purchase and/or acquire a license to use Virtual Currency in our Applications for any reason.

9 Using Virtual Currency

Subject to these Terms, you may redeem Virtual Currency for Virtual Items or select Applications. We do not guarantee that any particular Virtual Item will be available at all times or at any given time. We do not guarantee that we will continue to offer particular Virtual Items for any particular length of time. We reserve the right to change and update the content contained in Applications without notice to you. If you have not used your Virtual Currency for twenty-four (24) months or more and your account has a Virtual Currency balance, your Virtual Currency shall expire, and your account may be cancelled for non-use. Once you have redeemed your Virtual Currency for Applications or Virtual Items, such Applications and Virtual Items are not returnable, exchangeable, or refundable for Virtual Currency or for cash, or other goods or services.

We may also award and you may earn Virtual Currency in connection with promotions, in-Application activities or as a subscription benefit. Virtual Currency that is made available through one of the Glu freemium Applications for the Android operating system and distributed directly by Glu on through Google Play or Amazon is interchangeable between other Glu freemium Applications for the Android operating system.

10 Use Charges

Neither Glu nor any of its affiliates shall have any liability to you for use charges related to any device or service that you use to access the Site or use Glu’s Applications, including, without limitation, usage charges for mobile telephones, tablet devices, Internet service providers, car navigation systems, pagers, and other devices, whether wireless, wireline, requiring cradle synchronization or otherwise.

11 Agreement to Conduct Transactions Electronically

You agree that all of your transactions with or through the Site and/or the Application(s) may, at our option, be conducted electronically. You also agree that we may provide all agreements, disclosures and notices electronically, including any that we are otherwise required to provide in “writing.”

12 Privacy Policy

Our Privacy Policy is part of and incorporated into these Terms. Please take a moment to review it.

13 Suspension, Termination or Cancellation

Glu may suspend, cancel or terminate your registration and/or account; cancel or suspend your access to Virtual Currency; block your use of the Site or an Application, or direct you to cease using the Site or an Application, with or without notices, if we believe in good faith that (a) you or a related person has engaged in any of the prohibited content covered by Section 3 of these Terms or otherwise breached or may breach these Terms or (b) your account, use of the Site or any Application has been inactive for more than 180 days. You have the right to cancel your registration or your subscription to our newsletter at any time, and such cancellations will not affect your social networking web site account(s) or third party payment provider account(s). Glu reserves the right to stop making any one or more of the Sites, Virtual Currency and/or the Applications available, at any time, whether on a temporary or permanent basis and without any liability, compensation, refunds or other compensatory benefits to you. Your license to the applicable Site, the Application and/or Virtual Currency automatically ends when Glu terminates access to such Site, Application and/or Virtual Currency. If we stop supporting the Virtual Currency, we will provide at least thirty (30) days advance notice to you by posting a notice on Glu.com.

You have the ability to terminate these Terms by uninstalling or discontinuing your use of the Site and any Applications. To terminate “subscriptions” contact the distributor (for example, Amazon or Google) that you purchased your subscription from, and consult the applicable distributor’s terms of service.

To the extent that you violate these Terms and Glu revokes the licenses granted to you to the Site and Applications, you will lose all benefits and privileges associated with the Sites and the Applications, including, but not limited to, your Virtual Currency and Virtual Items. Glu is under no obligation to compensate you for any such losses or results.

14 Your Representations and Warranties

You represent and warrant for the benefit of Glu, its affiliates and any third parties mentioned on the Site or in the Applications that: (a) you possess the legal right and ability to enter into and make the representations and warranties contained in these Terms; (b) all information submitted by you to the Site or the Applications is true and accurate; (c) you will not use the Site or any Application for any purpose that is unlawful or prohibited by these Terms; (d) you will make and maintain back-up copies of any Materials which you upload or otherwise distribute through the Site; and (e) you possess all legal rights in and to the Materials which you post, upload or distribute through the Site and such Materials are (i) not in violation of any applicable laws, contractual restrictions or other third party rights, (ii) free of viruses, adware, spyware, worms or other malicious code, and (iii) do not otherwise violate these Terms.

15 No Warranties; “As Is.”

THE SITE, APPLICATIONS, VIRTUAL CURRENCY, VIRTUAL ITEMS, CONTENT AND PRODUCTS OFFERED AT THE SITE OR THROUGH ANY APPLICATIONS ARE PROVIDED TO YOU “AS IS” WITHOUT WARRANTY OF ANY KIND. GLU HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT; AVAILABILITY OF THE SITE; LACK OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES; ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, CURRENCY, OR USEFULNESS OF ANY INFORMATION ON THE SITE; AND ANY DUTIES OF REASONABLE CARE, WORKMANLIKE EFFORT OR LACK OF NEGLIGENCE IN CONNECTION WITH THE SITE, CONTENT AND MATERIALS ON THE SITE, AND APPLICATIONS. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IN CONNECTION WITH THE SITE, CONTENT, MATERIALS AND APPLICATIONS IS BORNE BY YOU. GLU SHALL NOT BE RESPONSIBLE FOR ANY LOSS OF DATA OR OTHER MATERIAL. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

16 Dangerous Activities

GLU DOES NOT RECOMMEND USE OF ITS GAMES, APPLICATIONS OR OTHER SERVICES DURING CERTAIN ACTIVITIES, SUCH AS DRIVING, WHERE A SIGNIFICANT RISK OF INJURY OR ACCIDENT EXISTS. YOU AGREE NOT TO USE GLU’S APPLICATIONS OR OTHER SERVICES DURING SUCH ACTIVITIES AND ACKNOWLEDGE THAT ANY SUCH USE WOULD BE A VIOLATION OF THESE TERMS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT SUCH USE IS AT YOUR SOLE RISK AND GLU WILL NOT BE RESPONSIBLE FOR ANY DAMAGES OF ANY NATURE RESULTING FROM SUCH USE.

17 Assumption of Risk

YOU ASSUME ALL RISKS THAT THE SITE AND APPLICATIONS ARE SUITABLE OR ACCURATE FOR YOUR NEEDS AND WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. YOUR USE OF THE SITE, MATERIALS AND APPLICATIONS IS AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR LOSS OF DATA RESULTING THERE FROM. SIMILARLY, YOU AGREE THAT BY PARTICIPATING IN FORUMS, VISITING CHAT ROOMS OR USING OTHER APPLICATIONS, YOU MAY BE EXPOSED TO RUDE, CRUDE, INDECENT OR OTHER OFFENSIVE LANGUAGE OR REFERENCES.

18 Limitation of Liability and Damages

TO THE FULLEST EXTENT ALLOWED BY LAW, YOU AGREE THAT NEITHER WE, NOR ANY OF OUR AFFILIATES OR AGENTS, WILL BE LIABLE TO YOU AND/OR ANY OTHER PERSON FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, LOSS OF PRIVACY OR FOR FAILURE TO MEET ANY DUTY INCLUDING BUT NOT LIMITED TO ANY DUTY OF GOOD FAITH, LACK OF NEGLIGENCE OR OF WORKMANLIKE EFFORT) OR ANY OTHER INDIRECT, SPECIAL, OR PUNITIVE DAMAGES WHATSOEVER THAT ARISE OUT OF OR ARE RELATED TO THE SITE, ITS CONTENT, OR APPLICATIONS, OR TO ANY BREACH OF THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IN THE EVENT OF FAULT, TORT (INCLUDING NEGLIGENCE) OR STRICT OR PRODUCT LIABILITY. YOU FURTHER SPECIFICALLY ACKNOWLEDGE THAT GLU IS NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD GLU LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SITE AND APPLICATIONS AND OEPRATORS OF EXTERNAL SITES AND SERVICES. TO THE FULLEST EXTENT ALLOWED BY LAW, YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH GLU IS TO STOP USING THE SITE, APPLICATIONS AND SERVICES, AND TO CANCEL YOUR ACCOUNT. OUR TOTAL LIABILITY HEREUNDER IS LIMITED TO THE AMOUNT, IF ANY, ACTUALLY PAID BY YOU FOR ACCESS AND USE OF THE SITE IN THE PAST 180 DAYS. YOU HEREBY RELEASE US AND OUR AFFILIATES FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

19 Exclusive Remedies

You agree that your exclusive remedy for any breach of these Terms by us or any of our affiliates or agents shall be, at our option: (a) substitution or replacement of all or part of the Site, Application, Virtual Currency or Virtual Item that gives rise to damages incurred by you in reasonable reliance on us; or (b) in the event that (a) is not possible to provide, refund of monies you have paid to Glu in the past 180 days. You agree that the damage exclusions in the Agreement and this limitation of liability shall apply even if any remedy fails of its essential purpose.

20 Linked Sites

Certain of our vendors also grant to you a limited license to use their respective software (each a software development kit; an “SDK”) which SDKs have been incorporated into our Applications; these vendors prohibit any decompilation and reverse engineering of their respective SDKs and do not make any warranties to you. For your information, the SDKs perform such functions as display advertising and collect data about your usage of the advertising, the Applications, among other functions; the use and collection of your data is subject to the privacy policies of our vendors.

Links may appear on the Site or in Applications, via the SDKs and otherwise, that may be used to link to other web sites. These links are provided as a courtesy by our vendors to our Site visitors and Application Users. Some of the links may extend promotional offers to you in exchange for receiving in-Application content and/or Virtual Currency. These offers may solicit your data and/or personal information. Any charges or obligations you incur in connection with these promotional offers and third parties are your responsibility. Glu has no control over the linked web sites or the materials, information, goods or services available or contained on these linked web sites or how your data and/or personal information is used by these linked third parties. Glu is not responsible for, does not endorse, represent or warrant in any way any third party’s content, goods and/or services even if they are linked to our Site and/or Applications; Glu is not liable for any claim you may have regarding any third party content, goods and/or services. Also, Glu is not responsible for any privacy or other business practices of such web sites or any materials, information, goods or services available through such linked web sites. If you decide to access any of the linked web sites, you do so entirely at your own risk. Please see our Privacy Policy for more information about how Glu may use your information in connection with the Applications and the Sites. Glu reserves the right to terminate any link at any time.

21 Amendments; Complete Agreement

You agree that we may from time to time amend or add to these Terms (“Amendments”), including without limitation, Amendments that add registration fees or change payment methods or requirements. Notice of such Amendments will be posted on the Site. In addition, we may, at our discretion, provide you with additional notice of Amendments within the Applications. Amendments will be effective not less than ten (10) days after notice unless another time is specified by us. Your use of the Site and/or the Applications after the effective date of any Amendments shall be your consent to those Amendments and to these Terms as amended. If you do not want to be bound by an Amendment, you will need to terminate your registration, if any, and/or refrain from using the Site or Glu’s Applications after that date. These Terms and any Amendments, your registration and any consents provided by you and the disclosures provided by us on the Site and/or the Applications constitute the entire agreement between you and us and supersede any prior written or oral agreements between the parties. To the extent these Terms or Glu’s Privacy Policy conflict with any other Glu terms, policy, rules or codes of conduct, these Terms and Glu’s Privacy Policy shall govern. No changes proposed by you or us will be effective unless and until they appear in these Terms or in the Amendments as posted by us on the Site and/or the Applications. No other amendments will be valid unless they are in a paper writing signed by us and by you. For the purposes of this provision, “writing” does not include an e-mail message and a signature does not include an electronic signature.

22 No Waiver of Contractual Rights

The failure of either party to enforce any provision of these Terms shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of these Terms.

23 Severability

If any provision of these Terms shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of these Terms is invalid or unenforceable, but that by limiting such provision it would become valid or enforceable, then such provision shall be deemed to be written, construed and enforced as so limited.

24 Applicable Laws

Glu operates the Site from its offices in San Francisco County, California and makes no representations that content in the Site or the Applications are appropriate or available for use in other locations. Access to the Site or Applications from any territory where the content is illegal is prohibited. If you choose to access the Site or use the Applications from other locations, you do so at your own risk and are solely responsible for compliance with any and all applicable laws, rules and regulations. The display of the Site alone does not subject Glu to any specific jurisdiction. You may not use or export any of the Site content or Applications in violation of U.S. export laws and regulations. Any claim related to the use of the Site or the Applications shall be governed by, construed and enforced in accordance with the laws of the State of California as applied to agreements made and to be performed entirely therein. Any action brought in connection with the Site or Applications or any other Glu content or services shall be brought in either the state or federal courts with jurisdiction in San Francisco County, California. The parties hereby waive any claim or defense that such forum is not convenient or proper and consent to service of process by any means authorized by California law. Translations of these Terms have been provided for your convenience only; the English-language version of these Terms shall control in all respects in any dispute.

25 General Notices

All notices required by or allowed under these Terms, including notices of problems and/or inaccuracies in the Site or Applications should be addressed to Glu Mobile Inc., 45 Fremont Street, Suite 2800, San Francisco, CA 94105-2209. Communications made through the Site’s e-mail and messaging system shall in no way be deemed to constitute legal notice to Glu or any of its officers, employees, agents or representatives, with respect to any existing or potential claim or cause of action against Glu or any of its affiliates, officers, employees, agents or representatives, where notice to Glu is required by contract, or any federal, state or local laws, rules or regulations. If, but only if, applicable law requires that we accept e-mail notices, then you may send us e-mail notice at legal@glu.com. With respect to our notices to you, we may provide notice of Amendments by posting them on the Site and you agree to check for changes. Instead, or in addition, we may give notice by sending e-mail to the e-mail address you provide during registration or otherwise. Notice shall be deemed given twenty-four (24) hours after it is posted or an e-mail is sent, unless (as to e-mail) the sending party is notified that the e-mail address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided during registration. In such case, notice shall be deemed given three (3) days after the date of mailing.

26 Notice of Copyright Infringement

Glu respects the intellectual property rights of others and requests that you do the same. Anyone who believes that his, her or its work has been reproduced on the Site in a way that constitutes copyright infringement may provide a notice to Glu’s legal department for the Site containing the following:

• an electronic or physical signature of a person authorized to act on behalf of the owner of the copyright interest;
• identification of the copyrighted work claimed to have been infringed;
• identification of the material that is claimed to be infringing and information reasonably sufficient to permit Glu to locate the material;
• the address, telephone number, and, if available, an e-mail address at which the complaining party may be contacted;
• a representation that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• a representation that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Copyright infringement claims and notices (but not other notices) should be sent to the attention of legal department, by any of the following means:

by mail: Glu Mobile Inc., 500 Howard St, Suite 300, San Francisco, CA 94105

by e-mail: legal@glu.com

If Glu receives proper notification of infringement pursuant to the procedure set forth above, it will remove or disable access to the challenged material and will take reasonable steps to notify the party who originally posted it (the “posting party”) that the material has been removed. The posting party may then submit a counter-notification by sending an e-mail message to Glu’s legal department explaining why the posting party believes that material is not infringing. To be effective, the counter notification should include:

• a physical or electronic signature of the posting party;
• identification of the material that has been removed and the location where the material was located before it was removed;
• a statement under penalty of perjury that the posting party has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
• the posting party’s contact information, such as the address, telephone number and email address; and
• a statement that the posting party will consent to jurisdiction of the federal court for the district in which that address is located (or, if that address is in a foreign country, in the federal court for the Northern District of California), and that the posting party will accept service of process from the person who provided the notification described above or that person’s agent.

Upon receipt of a counter-notification complying with these requirements, Glu will promptly provide the person who submitted the original notification with a copy of the counter-notification and will replace the removed material or cease disabling access to it in not less than 10, nor more than 14, business days unless that person provides to the Glu’s legal department a notification that the person has filed an action seeking a court order to restrain the subscriber from engaging in infringing activity related to the material posted to the Site.

27 Electronic Communications Privacy Act Notice (18.USC> 2701-2711)

WE MAKE NO GUARANTY OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED THROUGH THE APPLICATIONS OR ON THE SITE OR ANY WEB SITE LINKED TO THE SITE OR THROUGH THE APPLICATIONS. We will not be liable for the privacy of e-mail addresses, registration and identification information, disk space, communications, confidential or trade-secret information, or any other content stored on our equipment, transmitted over networks accessed by the Site, or otherwise connected with your use of the Site or Applications.

***

October 12, 2017

These Terms of Use (“Terms”) apply to your access to and use of the websites, applications and other online products and services including our games (collectively, our “Services”) provided by Glu Mobile Inc. and its affiliates (“Glu” or “we”). By clicking to indicate your acceptance or otherwise using our Services, you agree to these Terms. If you do not agree to these Terms, including the mandatory arbitration provision and class action waiver in Section 16, you may not use our Services.

In addition to these Terms, we may ask you to accept additional terms that apply to specific features, promotions, products or services (including, but not limited to, posted fees, billing procedures, promotion rules and subscription services). To the extent any additional terms conflict with these Terms, the additional terms govern with respect to your access to or use of the applicable feature, promotions, product or service.

Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.

1. Eligibility

   • (a) You must be at least 13 years of age to access or use our Services. If you are under 18 years of age (or the age of legal majority where you live), you may only access or use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority where you live), you
     • (i) agree to be bound by these Terms and any applicable additional terms and
     • (ii) are fully responsible for the acts or omissions of such user in connection with our Services.

     The Services are for personal use only. organizations, companies, or businesses may not use the Services for any purpose. You may not use the Services if you have previously been suspended or removed from the Services. Certain Services may not be available in all jurisdictions, and we reserve the right to impose additional eligibility requirements.

   • (b) The Services are intended for access and use from within the continental United States, Alaska, Hawaii, Puerto Rico or other U.S. territories (the “United States”). If you choose to access the Services from outside of the United States, you do so at your own risk and are responsible for compliance with all local laws, rules, and regulations that may apply.

2. User Accounts

   You may need to register for an account to access some or all of our Services. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You must maintain the security of your account and account credentials, and you are responsible for any activities on your account and promptly notify us if you discover or suspect that someone has accessed your account without your permission. If you permit others to use your account credentials, you are responsible for the activities of those users.

3. Limited License

   Our Services, including the text, graphics, images, photographs, videos, illustrations, trademarks, trade names, service marks, logos, slogans, Virtual Items (defined below) and other content contained therein, are owned by or licensed to Glu and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, Glu and our licensors reserve all rights in and to our Services. You are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to use our Services for your own personal use and to install our mobile applications on a device that you own or control; however, such license is subject to these Terms and does not include any right to

   • (a) sell, resell or commercially use our Services;
   • (b) copy, reproduce, distribute, publicly perform or publicly display the Services, except as expressly permitted by us or our licensors;
   • (c) modify the Services, remove any proprietary rights notices or markings, or otherwise make any derivative uses of our Services;
   • (d) reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; or
   • (e) use our Services other than for their intended purposes.

   Any use of our Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein.

4. Glu Virtual Items Terms

   Glu may offer different types of digital content, credits, coins or other virtual items for which you may (a) purchase a limited license to use via the Services (“Purchased Game Currency”) or (b) earn or otherwise receive a limited license to use via the Services ((“Earned Currency” together with the Purchased Game Currency, collectively, “Virtual Items”). You understand that while you may “earn” “buy” or “purchase” Virtual Items in our Services, you do not legally “own” the Virtual Items and the amounts of any Virtual Item do not refer to any credit balance of real currency or its equivalent. Any “virtual currency” balance shown in your Account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your limited license.

   • (a) Payment and Billing. Your purchase of Virtual Items through platforms such as the Apple App Store, Google Play, Amazon Games or Facebook is subject to those platforms’ payment terms and conditions and Glu is not a party to the transaction. Glu does not control how you can pay or how any refunds may be issued on those platforms. Please review those platforms’ terms of service for additional information. You represent and warrant that you are authorized to use the payment method you use to purchase Virtual Items. You authorize the applicable platform to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. You must resolve any problem encountered in order to proceed with your order. When you acquire a limited license to use Virtual Items from our Services, we and/or the platform may send you an acknowledgment email that will have details of the items you have ordered. Please check that the details in the acknowledgement message are correct as soon as possible and keep a copy of it for your records.
   • (b) Third-Party Sales. Glu does not authorize, and expressly prohibits, the purchase of Virtual Items from third parties. You will not to offer to sell or purchase Virtual Items to or from other users or third parties, and not to sell or purchase Virtual Items to or from third parties. In addition to violating these Terms, these resale purchase transactions may be fraudulent or may lead to identity theft. Glu is not responsible for any such transactions or any damages or harm that you might incur if you engage in transactions involving Virtual Items with other users or third parties.
   • (c) Pricing and Taxes. All prices for Virtual Items are shown in U.S. dollars and do not include applicable taxes and other charges, unless we state otherwise. Prices for Virtual Items are subject to change at any time, but changes will not affect any order you have already placed. You are responsible for any sales, use, value-added or other governmental taxes, fees or duties due with respect to your order. We may collect applicable taxes if we determine we have a duty to collect taxes.
   • (d) Subscriptions. We may offer different subscription plans for purchasing Virtual Items (each, a “Subscription”). WHEN YOU PURCHASE A SUBSCRIPTION,
     • (I) YOU AUTHORIZE THE PLATFORM YOU USE TO ACQUIRE THE VIRTUAL ITEMS, SUCH AS APPLE APP STORE, GOOGLE PLAY, AMAZON GAMES OR FACEBOOK, TO CHARGE YOUR DESIGNATED PAYMENT METHOD FOR THE PERIOD (E.G., MONTHLY OR ANNUALLY) SPECIFIED IN YOUR SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) FOR AS LONG AS YOUR SUBSCRIPTION CONTINUES, AND
     • (II) YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO OUR SERVICES OR PRODUCTS IN ACCORDANCE WITH THESE TERMS.

     The Subscription period (or an indication that the Subscription will continue until cancelled), how to cancel your subscription, the cost of the Subscription you purchase and any other material terms are disclosed prior to purchase and may be confirmed via email by Glu and/or the platform.

   • (e) Cancelling Subscriptions. YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME THROUGH THE TOOLS MADE AVAILABLE BY THE APPLICABLE PLATFORM (SUCH AS APPLE APP STORE, GOOGLE PLAY, AMAZON GAMES OR FACEBOOK). SUBSCRIPTIONS MUST BE CANCELLED BEFORE THE BILLING OR RENEWAL DATE IN ORDER TO AVOID BEING CHARGED FOR THE NEXT SUBSCRIPTION PERIOD. IF YOU CANCEL YOUR SUBSCRIPTION AFTER THE APPLICABLE BILLING OR RENEWAL DATE, IT WILL NOT TAKE EFFECT UNTIL THE FOLLOWING SUBSCRIPTION PERIOD. YOU WILL BE RESPONSIBLE FOR ALL CHARGES (INCLUDING ANY APPLICABLE TAXES AND OTHER CHARGES) INCURRED WITH RESPECT TO ANY SUBSCRIPTION ORDER PROCESSED PRIOR TO THE EFFECTIVE DATE OF YOUR CANCELLATION.
   • (f) Redemption. Virtual Items may be redeemed solely by Glu for goods or services made available through our Services. You may redeem Virtual Items only by the method and within the scope described via the Services.
   • (g) Restrictions. All sales of Virtual Items are final, and Virtual Items are non-returnable and non-refundable. Virtual Items cannot be resold, transferred for value, redeemed for cash or applied to any other account. We may limit the number of Virtual Items you can purchase or use within certain periods of time or implement other restrictions on the receipt or use of Virtual Items. We may further restrict your ability to redeem your Virtual Items based on your place of residence. YOU ACKNOWLEDGE THAT GLU IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY, WHETHER YOU MADE A PAYMENT THROUGH A PLATFORM, SUCH AS APPLE APP STORE, GOOGLE PLAY, AMAZON GAMES OR FACEBOOK, OR ANY OTHER SITES OR PLATFORMS WHERE WE OFFER OUR SERVICES.
   • (h) Errors. In the event of an error, we reserve the right to correct such error and revise your order accordingly (which includes charging the correct price) or to cancel the order and refund any amount charged.
   • (i) Inactivity. While the Virtual Items you purchase do not expire, if you do not log into your account for a period of at least 2 years, if you deactivate your account, or if we have been unable to reach you to verify that you intend to continue using your account, then you authorize us, without further notice to you, to distribute Virtual Items in your account to other users as gifts or to redeem all Virtual Items remaining in your account for any content or items we select and to distribute or provide access to that content or items to other users as gifts.

5. User Content

   Our Services may allow you and other users to create, post, store and share content, including messages, text, photos, videos, software, artwork, audio, music, animations and other materials (collectively, “User Content”). Except for the license you grant below, as between you and Glu, you retain all rights in and to your User Content. You grant Glu a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully-paid, and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your User Content and any name, username or likeness provided in connection with your User Content in all media formats and channels now known or later developed without compensation to you.

6. Community Guidelines

   You are solely responsible for your conduct while accessing or using our Services, and you will not:

   • Violate any applicable law, contract, intellectual property or other third-party right or commit a tort;
   • Engage in any abusive, disrespectful, harassing, threatening, intimidating, violent, predatory or stalking conduct;
   • Use or attempt to use another user’s account without authorization from that user and Glu;
   • Use our Services in any manner that could interfere with, disrupt, spam, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner;
   • Attempt to circumvent any content-filtering techniques we employ or attempt to access or tamper with any feature or area of our Services that you are not authorized to access, which includes any attempt to probe, scan, or test the vulnerability of any system or network, or breach or circumvent any security or authentication measures;
   • Develop or use any applications that interact with our Services without our prior written consent;
   • Sell, rent or purchase account interactions (such as selling, renting or purchasing followers, re-sharing a post, likes, etc.)
   • Use any data mining, scraping, robots or similar data gathering or extraction methods
   • Bypass or ignore instructions contained in any robots.txt file we provide that controls automated access to portions of our Services; or
   • Use our Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.

   You may also only post or otherwise share User Content that is non-confidential and you have all necessary rights to disclose. You may not create, post, store or share any User Content that:

   • Is unlawful, libelous, defamatory, obscene, pornographic, discriminatory, indecent, lewd, suggestive, harassing, bullying, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent;
   • Includes content that directly attacks, threatens, or incites harm against other people based on their race, ethnicity, national origin, religious affiliation, sexual orientation, sex, gender, gender identity, disabilities or diseases.
   • Would constitute, encourage or provide instructions for a criminal offense, promote self-injury or suicide, violate the rights of any party or otherwise create liability or violate any local, state, national or international law;
   • May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
   • Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences or are otherwise false or misleading;
   • Contains multiple unrelated updates to a topic using a hashtag (#) or other similar search mechanism, trending or popular topic, or promoted trend;
   • Contains duplicative content over multiple accounts or duplicate updates on one account;
   • Contains duplicate replies or mentions or unsolicited replies or mentions;
   • Impersonates, or misrepresents your affiliation with, any person or entity;
   • Contains any unsolicited promotions, political campaigning, advertising or solicitations;
   • Contains any private or personal information of a third party without such third party’s consent;
   • Contains any viruses, malware, corrupted data or other harmful, disruptive or destructive files or content; or
   • Is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Services, or that may expose Glu or others to any harm or liability of any type.

   Although we have no obligation to screen, edit or monitor User Content, we may delete or remove User Content at any time and for any reason.

7. Hyperlinks

   You may create a text hyperlink to our Services for noncommercial purposes, provided such link does not portray Glu or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited permission may be revoked at any time. You will not use the Glu logo or other proprietary graphic of Glu to link to our Services without our express written permission.

8. Third-Party Content

   In addition to User Content, Glu may provide third-party content on our Services and may provide links to web pages and content of third parties (collectively, the “Third-Party Content”). Glu does not endorse or adopt any Third-Party Content and can make no guarantee as to its accuracy or completeness. Glu does not create, update, or monitor Third-Party Content and is not responsible for any Third-Party Content. You are responsible for deciding if you want to access or use Third-Party Content or applications that link from our Services. Your correspondence or business dealings with, or participation in promotions of, or advertisers found on or through our Services are solely between you and such advertiser. Access and use of such Third-Party Content, including the information, materials, products, and services on or available through any third party sites is solely at your own risk.

9. Feedback

   You may submit questions, comments, suggestions, ideas, original or creative materials or other information about Glu or our products or Services (collectively, “Feedback”). We reserve the right to incorporate Feedback in our products and Services and otherwise use and fully exploit Feedback for any purpose, without acknowledgment or compensation to you.

10. Copyright Complaints

    We have a policy of limiting access to our Services and terminating the accounts of users who infringe the intellectual property rights of others. If you believe that anything on our Services infringes any copyright that you own or control, you may notify Glu’s Designated Agent as follows:

    Designated Agent: Legal Counsel

    Address: Glu Mobile Inc
    875 Howard Street
    Suite 100
    San Francisco, CA 94103

    Phone: 415-800-6100
    Email: legal@glu.com

    Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification. Also, please note that if you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to Glu for certain costs and damages.

11. Indemnification

    To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Glu, our subsidiaries and affiliates, and each of our respective officers, directors, agents, partners and employees (individually and collectively, the “Glu Parties”) from and against any loss, liability, claim, demand, damages, expenses or costs (“Claims”) arising out of or related to:

    • (a) your access to or use of our Services;
    • (b) your User Content or Feedback;
    • (c) your violation of these Terms;
    • (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); or
    • (e) your conduct in connection with our Services.

    You will promptly notify the indemnified Glu Parties of any Claim, cooperate with the indemnified Glu Parties in defending the Claim and pay all fees, costs and expenses associated with defending the Claim (including, but not limited to, attorneys’ fees). The indemnified Glu Parties will have right to retain sole control of the defense or settlement of any Claim (at your expense). This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Glu or the other Glu Parties.

12. Disclaimers

    • (a) We do not control, endorse or take responsibility for any User Content or Third-Party Content available on or linked to by our Services.
    • (b) Your use of our Services is at your sole risk. Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

    In addition, Glu does not represent or warrant that our Services are accurate, complete, reliable, current or error-free. While Glu attempts to make your access to and use of our Services safe, we cannot and do not represent or warrant that our Services or servers are free of viruses or other harmful components. You assume the entire risk as to the quality and performance of the Services.

13. Limitation of Liability

    • (a) Glu Parties will not be liable to you under any theory of liability—whether based in contract, tort, negligence, warranty, or otherwise—for any indirect, consequential, incidental, special damages or lost profits arising out of or in any way related to these Terms or our Services, even if Glu or the other Glu Parties have been advised of the possibility of such damages
    • (b) The total liability of Glu Parties, for any claim arising out of or relating to these Terms or our Services, regardless of the form of the action, is limited to the greater of $100 or the amounts paid by you to Glu via the Services in the 6 months prior to the claim.
    • (c) The limitations set forth in this section will not limit or exclude liability for the gross negligence, fraud or intentional misconduct of Glu Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

14. Release

    To the fullest extent permitted by applicable law, you release Glu Parties from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties. You expressly waive any rights you may have under California Civil Code § 1542 as well as any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

15. Transfer and Processing Data

    By accessing or using our Services, you consent to the processing, transfer and storage of information about you in and to the United States and other countries, where you may not have the same rights and protections as you do under local law.

16. Dispute Resolution; Binding Arbitration

    Please read the following section carefully because it requires you to arbitrate certain disputes and claims with Glu and limits the manner in which you can seek relief from us. This Section 16 only applies to you if you are a resident of the United States or if you commence any action against Glu in the United States.

    Except for small claims disputes in which you or Glu seek to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Glu seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and Glu waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or our Services resolved in court. Instead, all disputes arising out of or relating to these Terms or our Services will be resolved through confidential binding arbitration held in San Francisco County, California in accordance with the Streamlined Arbitration Rules and Procedures (“Rules”) of the Judicial Arbitration and Mediation Services (“JAMS”), which are available on the JAMS website and are hereby incorporated by reference. You either acknowledge and agree that you have read and understand the rules of JAMS or waive your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.

    You and Glu agree that any dispute arising out of or related to these Terms or our Services is personal to you and Glu and that any dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding.

    You and Glu agree that these Terms affect interstate commerce and that the enforceability of this Section 16 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. You and Glu agree that for any arbitration you initiate, the party filing the claim will pay the filing fee and the parties will split the remaining JAMS fees and costs. You and Glu agree that the state or federal courts of the State of California and the United States sitting in San Francisco County, Florida have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.

    ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM AROSE; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED, WHICH MEANS THAT YOU AND GLU WILL NOT HAVE THE RIGHT TO ASSERT THE CLAIM.

    You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the terms of this Section 16 by emailing legal@glu.com. In order to be effective, the opt out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 17.

17. Governing Law and Venue

    These Terms and your access to and use of our Services will be governed by and construed and enforced in accordance with the laws of California, without regard to conflict of law rules or principles (whether of California or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of California and the United States, respectively, sitting in San Francisco County, California.

18. Export Compliance

    All or part of our Services may be subject to U.S. export control and economic sanctions laws (“Export Controls”). You will abide by all Export Controls as they relate to your access and use of our Services. You may not access or use our Services if you are located in a jurisdiction where the provision of our Services is prohibited by law (a “Prohibited Jurisdiction”), and you may not provide access to our Services to any government, entity or individual located in any Prohibited Jurisdiction. You represent and warrant that

    • (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and
    • (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

19. Commercial Items

    If acquired by any agency of the U.S. Government, such agency acknowledges that

    • (a) the Services constitute “commercial computer software” or “commercial computer software documentation” for purposes of 48 C.F.R. §12.212 and 48 C.F.R. §227.7202, as applicable; and
    • (b) such agency’s rights are limited to those specifically granted under these Terms.

20. Termination or Suspension

    We reserve the right, without notice and in our sole discretion, to terminate or suspend your right to access or use our Services or to discontinue all or a part of the Services. We are not responsible for any loss or harm related to your inability to access or use our Services.

21. Miscellaneous

    If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. These Terms constitute the entire agreement between you and Glu relating to your access to and use of our Services. The failure of Glu to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity. All of your transactions and communications with us may, at our option, be conducted electronically.

22. Changes to Terms

    We may make changes to these Terms from time to time. If we make changes, we will provide notice of such changes, such as by sending an email notification, providing notice through our Services, or posting the amended Terms to our Services and updating the “Last Updated” date above. Unless we say otherwise in our notice, the amended Terms will be effective immediately and your continued access to and use of our Services after we provide notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop accessing and using our Services.

23. Contact

    If you have any questions or concerns regarding the Services or these Terms, please contact Glu at 875 Howard Street, Suite 100, San Francisco, CA 94103 or support@glu.com.

24. Additional Terms for iOS Users

    The following terms apply if you are accessing or using our mobile application (“App”) on an Apple Inc. (“Apple”) branded mobile device.

    • Acknowledgement. The Terms are concluded between Glu and you only, and not with Apple, and, as between Apple and us, we are solely responsible for the App and the content thereof.
    • Scope of License. The license granted to the you for the App under the Terms is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Apple Usage Rules set forth in the App Store Terms of Service, except that such App may be accessed, acquired, and used by other accounts associated with the purchaser via “Family Sharing” or volume purchasing.
    • Maintenance. Glu is not obligated to provide any support or maintenance services for the App, provided that we are solely responsible for such services to the extent required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
    • Warranty. To the effect not effectively disclaimed under Section 12 of the Terms, we are solely responsible for any warranties, whether express or implied by law. In the event of any failure of the App to conform to any applicable warranty not effectively disclaimed under Section 12, you may notify Apple, and Apple will refund the purchase price (if any) for the App; and that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
    • Liability. Subject to Section 13 of the Terms, we, and not Apple, are responsible for addressing any claims of yours or any third party relating to the App or your possession and/or use of that App, including, but not limited to:
      • product liability claims;
      • any claim that the App fails to conform to any applicable legal or regulatory requirement; and
      • claims arising under consumer protection or similar legislation.
    • IP Claims. Subject to Section 13 of the Terms, in the event of any third-party claim that the App or your possession and use of that App infringes any third party’s intellectual property rights, we, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
    • Third Party Beneficiaries. Apple and its subsidiaries are third party beneficiaries of these Terms, and will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.